Front Desk / Receptionist

Healmax Sdn Bhd; Kuala Lumpur; On-site; MYR 22,000 - 33,000; Full time

Job summary

Healmax Sdn Bhd is seeking a Front Desk Receptionist in Kuala Lumpur to professionally manage front desk operations. You will handle calls and walk-in customers, schedule massage sequences, arrange bookings, and promote packages and products.

The role also involves maintaining cleanliness, assisting with administrative tasks, cash transactions, and stock records, with additional duties as needed.

Responsibilities

• Handle incoming and outgoing call and walk in customers professionally.
• Schedule therapist massage sequences and therapist working schedules.
• Arrange customers bookings.
• Promote massage packages and products to customers to generate sales and hit targets.
• Handle customer complaints with care and professionalism.
• Maintain cleanliness of Front desk counter and outlets.
• Assist company with outlet administration tasks.
• Handle cash, sales, transactions and maintain accurate daily sales records.
• Responsible for stock inventory and accurate stock records.
• Undertake any other duties as may be required from time to time.

Job description

• Handle incoming and outgoing call and walk in customers professionally.


• To schedule therapist massage sequence and therapist working schedule.


• Arrange customers booking


• To promote massage packages and products to customers in order to generate sales and achieve the sales target.


• Handle customer complaint with care and professional manner.


• To maintain cleanliness of Front desk counter and outlets


• Assist Company to handle outlet’s administration tasks.


• Handles cash, sales, transactions and ensure accurate daily sales record.


• Responsible for stocks inventory and accurate stocks record.


• Undertake any other duties as may be required from time to time.

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