Front Desk & Operations Executive

Peninsula International School Australia; Selangor; On-site; MYR 36,000 - 58,000; Full time

Job summary

Peninsula International School Australia in Malaysia is seeking an Executive - Front Desk & Operations Administration to manage the school’s front desk and provide admin support to the Head of Operations. You will handle reception, calls, emails and meeting room bookings while maintaining records, trackers and compliance documentation.

The role requires at least a diploma or degree in business administration and 2 years’ experience in admin or customer service, with strong English and Microsoft

Qualifications

• Diploma or Degree in Business Administration or a related field.
• Minimum two (2) years' experience in administration, reception or customer service.
• Excellent command of English, both spoken and written, is essential.
• Confident in communicating professionally with parents, students, staff, visitors, vendors and other stakeholders.
• Proficient in Microsoft Office applications.
• Strong organisational, administrative, interpersonal, customer service and time management skills.
• Detail-oriented, able to multitask and manage priorities effectively.
• High level of integrity, confidentiality and professionalism.
• Experience in a school or education environment is an advantage.

Responsibilities

• Serve as the first point of contact for parents, students, staff, visitors and contractors.
• Manage reception, visitor registration and access procedures.
• Handle telephone calls, emails, enquiries, meeting room bookings, courier services and mail.
• Provide day-to-day administrative support to the Head of Operations and prepare routine letters, memoranda, reports and operational documentation.
• Maintain operational trackers, registers, filing systems, departmental records and documentation for meetings, audits, inspections and compliance exercises.
• Monitor operational action items and coordinate with contractors, vendors and internal departments.
• Maintain vendor/contractor lists, contract expiry and renewal schedules, insurance, licences and statutory certificates.
• Assist with maintenance requests, operational services, school events and departmental initiatives.
• Maintain confidentiality and ensure records are accurate, updated and readily retrievable.

Skills

Organisational skills

Time management

Communication

Customer service

Interpersonal skills

Education

Diploma or Degree in Business Administration or related field

Tools

Microsoft Office

Job description

Peninsula International School Australia in Malaysia is seeking an Executive - Front Desk & Operations Administration to manage the school’s front desk and provide admin support to the Head of Operations. You will handle reception, calls, emails and meeting room bookings while maintaining records, trackers and compliance documentation.

The role requires at least a diploma or degree in business administration and 2 years’ experience in admin or customer service, with strong English and Microsoft