Front Desk & Client Support Clerk

Banzen Motors Sdn Bhd; Malacca City; On-site; MYR 20,000 - 29,000; Full time

Job summary

Ban Zen Motors Sdn. Bhd. is seeking an entry-level Counter Clerk to support front-desk operations and customer service. The role includes issuing entrance passes, assisting customers, handling calls, calculating insurance details for clients and routing them to the OPR department.

You will also be responsible for recording all transactions under swipe cards and filing documents properly to maintain orderly records. The position suits candidates who are organized and service-oriented.

Qualifications

• Handles customer interactions and supports front-desk tasks.
• Maintains accurate records of transactions and passes.
• Responds to incoming calls and directs inquiries appropriately.
• Calculates insurance details and forwards to corresponding department.

Responsibilities

• Provide entrance pass to customers when they meet office staff.
• Give assistance to customers.
• Answer incoming calls.
• Make calculation insurance to customer and send details to OPR Dept.
• Record all transactions under swipe card.
• Filing documents in proper way.

Skills

Customer service

Phone handling

Record keeping

Documentation

Tools

Swipe card system

Job description

Ban Zen Motors Sdn. Bhd. is seeking an entry-level Counter Clerk to support front-desk operations and customer service. The role includes issuing entrance passes, assisting customers, handling calls, calculating insurance details for clients and routing them to the OPR department.

You will also be responsible for recording all transactions under swipe cards and filing documents properly to maintain orderly records. The position suits candidates who are organized and service-oriented.