Billing Specialist – Freight & Logistics

tollgroup; Bayan Lepas; On-site; MYR 45,000 - 78,000; Full time

Job summary

Toll Group in Malaysia is seeking a Billing Clerk to support billing processes across Freight Forwarding operations. You will generate invoices in CargoWise, validate rates, and maintain precise customer data.

Strong accuracy and communication are essential across English, Malay, and Mandarin while supporting continuous process improvements. The role requires a diploma in a related field and familiarity with CargoWise and Excel, with the ability to work independently and under pressure in a busy

Qualifications

• Diploma in Business, Accounting, Logistics, Supply Chain or related field.
• Experience in billing within Freight Forwarding or Logistics is preferred.
• Hands-on experience with CargoWise and data entry is an advantage.
• Proficient in Microsoft Office, particularly Excel.
• Strong typing speed with excellent attention to detail and accuracy.
• Fluent in English, Malay, and Mandarin (spoken and written).
• Able to work independently, prioritise tasks and perform well under pressure in a team.

Responsibilities

• Process billing accurately in line with SOPs.
• Generate and process customer billings using CargoWise.
• Validate rate cards against system rates to ensure billing accuracy.
• Enter and maintain operational data with high accuracy.
• Respond to billing queries with excellent stakeholder communication via email.
• Review completed work to identify and correct discrepancies.
• Maintain confidentiality of sensitive information.
• Support continuous improvement by identifying billing process enhancements.
• Perform other ad-hoc duties as assigned by Team Leader or Manager.

Skills

Billing experience

Microsoft Excel

Typing speed

Attention to detail

Multilingual (English, Malay, Mandarin

Education

Diploma in Business/Accounting/Logistics or related field

Tools

CargoWise

Microsoft Office

Job description

Toll Group in Malaysia is seeking a Billing Clerk to support billing processes across Freight Forwarding operations. You will generate invoices in CargoWise, validate rates, and maintain precise customer data.

Strong accuracy and communication are essential across English, Malay, and Mandarin while supporting continuous process improvements. The role requires a diploma in a related field and familiarity with CargoWise and Excel, with the ability to work independently and under pressure in a busy