Freelance Operations Assistant

Alam Biru Automotif Utama PLT; Parit Raja; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Annual Leave

Medical Leave

Company Activities

Flexi working hours

Job summary

Jora Malaysia is seeking a diligent administrative assistant to assist with data entry, maintain operations data accuracy, and support sales and customer service by preparing documents, processing orders, and answering basic inquiries.

You will manage document control, perform general office tasks, and apply strong attention to detail and time management to help the team work efficiently in a fast-paced environment.

Qualifications

• Familiar with accurate data entry and data integrity in systems.
• Experience supporting sales/customer service with document preparation and order processing.
• Ability to organize, file, and securely store operational documents.
• Capable of performing general clerical duties to support daily office operations.
• Demonstrates meticulous attention to detail and minimises errors.
• Strong time management to meet deadlines in a fast-paced environment.

Responsibilities

• Maintain and update records of daily operations, including inventory and customer information.
• Provide clerical support to the operations team, manage documents and files.
• Assist with customer inquiries, addressing needs promptly and professionally.
• Coordinate and schedule operational tasks ensuring timely completion.
• Support sales by providing information, processing orders, and liaising with customers.
• Manage emails and phone communications in English, Mandarin, and Bahasa Malaysia.
• Contribute to office administration by maintaining supplies and workspace organization.

Skills

Data entry

Attention to detail

Time management

Customer service

Document management

Office administration

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Assist with data entry and ensure the accuracy and integrity of operational data in the company's systems.

Support the sales and customer service teams by preparing documents, processing orders, and responding to basic inquiries.

Manage document management processes, ensuring all operational documents are organized, accessible, and securely stored.

Perform general office administration tasks as needed, contributing to the smooth day-to-day functioning of the office.

Demonstrate strong attention to detail in all tasks, from data entry to document handling, to minimize errors.

Utilize effective time management skills to prioritize tasks and meet deadlines in a fast-paced environment.

Requirement

• Assist with data entry and ensure the accuracy and integrity of operational data in the company's systems.
• Support the sales and customer service teams by preparing documents, processing orders, and responding to basic inquiries.
• Manage document management processes, ensuring all operational documents are organized, accessible, and securely stored.
• Perform general office administration tasks as needed, contributing to the smooth day-to-day functioning of the office.
• Demonstrate strong attention to detail in all tasks, from data entry to document handling, to minimize errors.
• Utilize effective time management skills to prioritize tasks and meet deadlines in a fast-paced environment.

Responsibility

• Maintain and update accurate records of daily operations, including inventory levels, sales transactions, and customer information, utilizing data entry skills with a high degree of attention to detail.
• Provide essential clerical support to the operations team, including preparing documents, managing correspondence, and organizing files to ensure efficient document management.
• Assist with customer service inquiries and support, addressing customer needs promptly and professionally, and leveraging strong communication and relationship-building skills.
• Coordinate and schedule operational tasks, ensuring timely completion and effective time management to support the smooth running of daily activities.
• Support sales activities by providing necessary information, processing orders, and liaising with customers, utilizing product knowledge and negotiation skills where applicable.
• Manage incoming and outgoing communications, including emails and phone calls, ensuring professional and timely responses in English, Mandarin, and Bahasa Malaysia.
• Contribute to office administration by performing general clerical duties, maintaining office supplies, and ensuring a well-organized workspace.

Benefits

• Annual Leave
• Medical Leave
• Company Activities
• Flexi working hours