Fraud & Trust Safety Analyst

Salt Digital Recruitment; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

Salt Digital Recruitment is seeking a Trust & Safety Analyst for a global employment marketplace in Kuala Lumpur, Malaysia. This 8-month extendable contract role involves addressing fraud and non-compliance issues while collaborating with stakeholders to protect the platform.

The ideal candidate will possess experience in analyst or customer-facing roles, demonstrate problem-solving skills, and have a passion for security. Responsibilities include managing alerts, analyzing fraudulent activity, and providing recommendations for improvement.

Qualifications

• Experience in an analyst or customer-facing role.
• Basic understanding of fraud and industry risk trends is a plus.
• Experience querying data from multiple sources.

Responsibilities

• Collaborate with stakeholders to resolve customer inquiries.
• Identify fraudulent or non-compliant advertisements and accounts.
• Analyze and manage alerts generated by detection tools.
• Offer recommendations for continuous improvement of detection rules.
• Identify emerging fraud trends and provide risk mitigation suggestions.

Skills

Problem-solving

Customer engagement

Fraud prevention knowledge

Risk mitigation

Job description

Salt Digital Recruitment is seeking a Trust & Safety Analyst for a global employment marketplace in Kuala Lumpur, Malaysia. This 8-month extendable contract role involves addressing fraud and non-compliance issues while collaborating with stakeholders to protect the platform.

The ideal candidate will possess experience in analyst or customer-facing roles, demonstrate problem-solving skills, and have a passion for security. Responsibilities include managing alerts, analyzing fraudulent activity, and providing recommendations for improvement.