Fraud Prevention & Trust & Safety Analyst

Salt Digital Recruitment; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global recruitment firm is seeking a Trust & Safety Analyst for a one-year contract role in Kuala Lumpur, Malaysia. The ideal candidate will address fraud and compliance queries while collaborating with stakeholders. They must have experience in customer-facing roles and a passion for fraud prevention, data querying, and problem-solving. Join a collaborative team that prioritizes security and customer focus.

Qualifications

• Experience in an analyst or customer-facing role.
• Basic understanding of identity theft and fraud trends is a plus.
• Experience within a medium to large enterprise is required.

Responsibilities

• Collaborate with stakeholders to resolve customer inquiries.
• Identify fraudulent or non-compliant advertisements and accounts.
• Analyze alerts generated by detection tools.
• Offer recommendations for improving detection rules.
• Identify emerging fraud trends and suggest risk mitigation.

Skills

Problem-solving

Customer-facing engagement

Data querying

Fraud prevention knowledge

Job description

A global recruitment firm is seeking a Trust & Safety Analyst for a one-year contract role in Kuala Lumpur, Malaysia. The ideal candidate will address fraud and compliance queries while collaborating with stakeholders. They must have experience in customer-facing roles and a passion for fraud prevention, data querying, and problem-solving. Join a collaborative team that prioritizes security and customer focus.