Fraud Ops Analyst I — Early-Career Risk & Detection

Citibank (Switzerland) AG; Kuala Lumpur; Hybrid; Confidential; Full time

Job summary

Citi in Kuala Lumpur, Malaysia, invites applications for an entry-level Fraud Ops Analyst to join the Fraud Operations team. This hybrid role supports risk policy enforcement and fraud loss management, with guidance to make balanced, compliant decisions.

The successful candidate will be a fresh graduate or with related experience, proficient in MS Office, and eager to learn investigation workflows, data trends, and alerting in fraud detection.

Qualifications

• Fresh graduate or relevant experience in a related role.
• Knowledge and previous experience in the Investigation and Fraud claims process.
• Experience in trend analysis and alerts in early fraud detection.
• Extensive knowledge of the Bank's Transactional Processing platforms.
• Proficient in Microsoft Office and Access.
• Consistently demonstrates clear and concise written and verbal communication.
• Demonstrated ability to remain unbiased in a diverse working environment.

Responsibilities

• Perform short and long term forecasting analysis and standardized fraud analysis
• Make judgments based on practice and precedence, and work within guidelines, under general supervision
• Develop and maintain working knowledge of business/industry standards and practices
• Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area
• Identify inconsistencies in data or results, and exchange information in a concise and logical way
• Impact the business directly through the quality of the tasks/services provided
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Fresh Graduate

Fraud awareness

Microsoft Office

Communication

Education

Bachelor's degree

Tools

Microsoft Access

Job description

Citi in Kuala Lumpur, Malaysia, invites applications for an entry-level Fraud Ops Analyst to join the Fraud Operations team. This hybrid role supports risk policy enforcement and fraud loss management, with guidance to make balanced, compliant decisions.

The successful candidate will be a fresh graduate or with related experience, proficient in MS Office, and eager to learn investigation workflows, data trends, and alerting in fraud detection.