Fraud Ops Analyst II: Data-Driven Risk & Policy Maker

Citi; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Citi in Malaysia is seeking a Fraud Ops Analyst 2 to contribute to fraud management policies and minimize losses. You will work with Operations - Services to ensure analysts make decisions using risk-reward balance and maintain Citi’s reputation.

The role requires at least 1 year in a related role, clear communication, Cantonese proficiency, and willingness to work shifting schedules. Bachelor’s degree is required, with opportunities to impact risk controls and data-driven analyses.

Qualifications

• Bachelor’s degree or equivalent experience.
• At least 1 year of experience in a related role.
• Clear and concise written and verbal communication.
• Proficient in Cantonese.
• Willing to work on shifting schedule.
• Demonstrated ability to remain unbiased in a diverse working environment.

Responsibilities

• Analyze fraud trends and investigate losses to identify patterns.
• Validates data independently in support of fraud management.
• Develop and produce management information systems and analyses.
• Recommend fraud prevention and loss control measures.
• Provide guidance to cross-functional teams on process improvements.
• Monitor and evaluate processes to identify policy gaps and suggest updates.
• Assess risk in business decisions and ensure regulatory compliance.

Skills

Written and verbal communication

Cantonese

Unbiased in diverse environment

Education

Bachelor's degree/University degree or equivalent experience

Job description

Citi in Malaysia is seeking a Fraud Ops Analyst 2 to contribute to fraud management policies and minimize losses. You will work with Operations - Services to ensure analysts make decisions using risk-reward balance and maintain Citi’s reputation.

The role requires at least 1 year in a related role, clear communication, Cantonese proficiency, and willingness to work shifting schedules. Bachelor’s degree is required, with opportunities to impact risk controls and data-driven analyses.