Fraud Risk & Control Analyst II | Hybrid

Citi; Kuala Lumpur; Hybrid; MYR 70,000 - 110,000; Full time

Job summary

Citi in Kuala Lumpur is seeking a Fraud Ops Analyst 2 to contribute to fraud management policy development and to minimize fraud losses. You will analyze trends, validate data, and produce MIS to support risk and control decisions, while ensuring compliance with Citi’s standards.

The role emphasizes independent work, strong communication, and experience in QA, risk management, and controls, with a hybrid work arrangement in Kuala Lumpur.

Qualifications

• 3–5 years of experience in a related role.
• Strong written and verbal communication skills.
• Ability to remain unbiased in a diverse environment.
• Bachelor’s degree or equivalent experience required.
• Experience or knowledge in Quality Assurance, Risk Management, and Controls preferred.

Responsibilities

• Analyze fraud trends and conduct investigative research into losses to identify patterns.
• Perform data validation to support fraud management personnel.
• Develop and produce Management Information Systems and analyses to inform decisions.
• Make recommendations on fraud prevention and loss control and ensure task quality.
• Provide guidance to cross-functional teams on process improvements.
• Assess risk in business decisions and ensure compliance with laws and policies.

Skills

Fraud analytics

Data analysis

Clear communication

Independent work

Risk awareness

Education

Bachelor's degree

Job description

Citi in Kuala Lumpur is seeking a Fraud Ops Analyst 2 to contribute to fraud management policy development and to minimize fraud losses. You will analyze trends, validate data, and produce MIS to support risk and control decisions, while ensuring compliance with Citi’s standards.

The role emphasizes independent work, strong communication, and experience in QA, risk management, and controls, with a hybrid work arrangement in Kuala Lumpur.