Fraud Ops Analyst I - Hybrid (KL)

Citi; Kuala Lumpur; Hybrid; MYR 42,000 - 65,000; Full time

Benefits offered by this job

Hybrid work model

Health & well-being programs

Paid parental leave

Learning and development resources

Work-life balance programs

Job summary

Citi in Kuala Lumpur, Malaysia is hiring an Officer, Fraud Ops Analyst – C09 for a hybrid work setup. The role focuses on forecasting analysis, fraud detection, data integrity and risk assessment within a global financial services leader, helping safeguard customers and Citi's reputation.

Ideal candidate is a fresh graduate or has related experience, with knowledge of fraud investigations, trend analysis and proficient use of MS Office. A bachelor’s degree is required.

Qualifications

• Fresh graduate or relevant experience in a related role.
• Knowledge and experience in fraud investigations and claims processing.
• Experience in trend analysis and early fraud detection.
• Proficient with Microsoft Office and data tools.
• Strong written and verbal communication skills.

Responsibilities

• Perform short and long term forecasting analysis and standardized fraud analysis.
• Make judgments based on practice and precedence, and work within guidelines, under general supervision.
• Develop and maintain working knowledge of business/industry standards and practices.
• Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area.
• Identify inconsistencies in data or results, and exchange information in a concise and logical way.
• Impact the business directly through the quality of the tasks/services provided.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Trend analysis

Fraud investigations knowledge

Data analysis

Communication skills

Risk assessment

Education

Bachelor’s degree

Tools

Microsoft Office

Access

Job description

Citi in Kuala Lumpur, Malaysia is hiring an Officer, Fraud Ops Analyst – C09 for a hybrid work setup. The role focuses on forecasting analysis, fraud detection, data integrity and risk assessment within a global financial services leader, helping safeguard customers and Citi's reputation.

Ideal candidate is a fresh graduate or has related experience, with knowledge of fraud investigations, trend analysis and proficient use of MS Office. A bachelor’s degree is required.