Fraud Operations Lead: Payments & Risk

Citigroup; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Citi in Kuala Lumpur seeks a Fraud Operations Manager to oversee end‑to‑end authentication, verification and release of manual payment instructions across currencies. The role blends hands‑on execution with risk oversight and cross‑functional collaboration.

The ideal candidate has 3–5 years in fraud analytics within banking, strong SQL/Excel skills and proficiency in Japanese and/or Mandarin. You’ll drive controls and improvements in a fast‑moving environment.

Qualifications

• Bachelor’s degree in Banking, Business, Risk Management, or related field.
• 3–5 years of fraud analytics, fraud operations, rules management or financial crime risk.
• Strong SQL, Excel and data-visualization skills (Tableau/Power BI).
• Good communication and ability to work with regional/technical teams.
• Fluency in Japanese and/or Mandarin is advantageous.

Responsibilities

• Perform end-to-end authentication, verification and approval of manual payments across currencies.
• Validate supporting docs, customer instructions and authorization requirements before release.
• Identify and escalate suspicious or potentially fraudulent transactions per procedures.
• Ensure compliance with internal policies, sanctions screening and fraud controls.
• Support maker/checker controls and participate in policy/regulatory changes.

Skills

Fraud analytics

Fraud operations

SQL

Excel

Tableau

Power BI

Communication

Japanese language

Mandarin language

Education

Bachelor’s degree in Banking, Business, Risk Management, or related field

Job description

Citi in Kuala Lumpur seeks a Fraud Operations Manager to oversee end‑to‑end authentication, verification and release of manual payment instructions across currencies. The role blends hands‑on execution with risk oversight and cross‑functional collaboration.

The ideal candidate has 3–5 years in fraud analytics within banking, strong SQL/Excel skills and proficiency in Japanese and/or Mandarin. You’ll drive controls and improvements in a fast‑moving environment.