Franchise Growth & Operations Lead

CelcomDigi Berhad; Sarawak; On-site; MYR 120,000 - 170,000; Full time

Job summary

CelcomDigi Berhad in Malaysia seeks a Unit Head, Franchise Management to lead the performance and daily operations of the Franchise network, covering Postpaid, Device and Fibre sales across partners and outlets. The role involves nationwide oversight, executing tactical sales programs and campaigns, monitoring promotions and competitor activity, and ensuring compliance with the company’s P&L.

A Diploma or Degree is required with 8–10 years in Dealer/Distribution/Telco Operations or FMCG, plus

Qualifications

• Diploma or Degree in any field.
• 8 to 10 years of working experience in Dealer/Distribution/Telco Operations, Marketing / Business Administration in FMCG Industries.
• Must Possess Own Transportation with Valid Licenses.

Responsibilities

• Manage performance and operations of Controlled Channel Partners and outlets.
• Develop and expand Postpaid sales distribution to drive company sales.
• Execute tactical sales programs and marketing campaigns.
• Monitor in-store promotions and competitor activities.
• Manage and ensure compliance of PandL.
• Conduct audit and transaction monitoring of stores and coaching.
• Manage property and ensure transactions are documented and reconciled.

Education

Diploma/Degree in any field

Job description

CelcomDigi Berhad in Malaysia seeks a Unit Head, Franchise Management to lead the performance and daily operations of the Franchise network, covering Postpaid, Device and Fibre sales across partners and outlets. The role involves nationwide oversight, executing tactical sales programs and campaigns, monitoring promotions and competitor activity, and ensuring compliance with the company’s P&L.

A Diploma or Degree is required with 8–10 years in Dealer/Distribution/Telco Operations or FMCG, plus