FOOD & BEVERAGES CAPTAIN

MIMPI PERHENTIAN RESORT SDN. BHD.; Terengganu; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

STAFF HOSTEL

MEALS

BOAT TICKET

TRAINING

GROUP

Job summary

MIMPI PERHENTIAN RESORT SDN. BHD. invites an experienced Food and Beverage Captain to lead our service team on Perhentian Island.

You will welcome guests, take accurate orders, make recommendations, and ensure prompt service with correct table settings. You will collaborate with kitchen staff to maintain high food quality, monitor inventory, control costs, handle cashiering, and tailor setups for special occasions.

Qualifications

• Experience as a Food & Beverage Captain.
• Customer service experience.
• Familiar with food safety and halal hygiene standards.
• Active involvement in halal committees is preferred.

Responsibilities

• Motivate and guide all service associates to maintain excellent customer service skills.
• Welcome guests, take accurate orders and offer recommendations.
• Serve orders promptly with correct table settings.
• Seek guest feedback and share with F&B Supervisor and kitchen team.
• Ensure room service orders are delivered accordingly.
• Clear soiled plates and trays promptly upon request or as scheduled.
• Communicate special guest preferences to the kitchen, including allergies.
• Prepare take-away foods or picnic baskets upon request.
• Maintain knowledge of F&B service sequence.
• Ensure compliance with food safety and halal hygiene standards.
• Conduct regular inventory of operating equipment.
• Ensure all dishes meet standard recipes, including beverages and desserts.
• Control usage of materials to minimize wastage and costs.
• Collaborate with kitchen to ensure high food quality for guests.
• Assist kitchen in buffet replenishment.
• Carry out cashiering duties including payments and postings; maintain cash float.
• Ensure outlet setup is ready before meals and tailor setups for occasions.

Skills

Customer service

F&B service

Team leadership

Job description

Motivate and guide all service associates to maintain the excellent customer service skills.

Welcome all guests to the outlet, take accurate orders and offer recommendation and suggestions.

Serve all orders promptly with correct table settings.

Seek guest feedback regularly and share the feedback with F&B Supervisor and the culinary team.

Ensure room service orders are delivered accordingly.

Clear all soiled plates and tray left along the floors promptly upon request or based on pre-determined schedule.

Be sensitive towards special guest preference, eg : allergic to certain food, gluten-free, etc. Ensure these special requests are communicated accurately to the kitchen team.

Prepare take-way foods or picnic baskets upon request.

Well verse in food & beverage service sequence.

Familiar with food safety requirement (FSR) and Halal Certification hygiene standard. Be part of the Halal Committees and emphasize personal hygiene practices among the associates.

Conduct regular inventory of various operating equipment as per guidelines provided.

Ensure all produces made by service team are in accordance to standard recipe, including beverages, ice cream, etc.

Control the usage of all materials and supplies, to minimize wastages and costs.

Work closely with the kitchen team in ensuring highest food quality is produced for guests.

Assist kitchen team in checking for buffet replenishment.

Carry out cashiering duties including payment collection and postings for the outlet. Ensure sufficient cash float with various denominations is maintained.

Ensure all set up in the outlet is ready prior to the commencement of meal period. Provide special and personalize set up for special occasions, eg : honeymoon, anniversary, etc

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Food and Beverage Captain?
• Do you have customer service experience?

Hotel & Accommodation Services 51-100 employees

A well-established island resort offering luxurious rooms and facilities to tourists from all over the world. The resort has gained various recognitions and is gearing to achieve more in years to come.

A well-established island resort offering luxurious rooms and facilities to tourists from all over the world. The resort has gained various recognitions and is gearing to achieve more in years to come.

Perks and benefits

• STAFF HOSTEL
• MEALS
• BOAT TICKET
• TRAINING
• GROUP

What can I earn as a Food and Beverage Captain