Finance-Controllership-Process & COE-Account Receivable-Manager

Lazada Malaysia; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

Lazada Malaysia is seeking a detail-oriented AR Manager to oversee accounts receivable across Southeast Asia. You will ensure accurate invoicing, timely collections, and robust reconciliation between subledgers and the general ledger, while driving efficiencies in a fast-paced e-commerce environment.

Collaborating with business operations, customer service, and FBPs, you will implement improvements to streamline AR processes, support monthly closings, and prepare AR reports for management and

Qualifications

• Timely invoicing and credit note issuance following policy.
• Cash application by matching payments to invoices.
• Monitor AR aging and follow up on overdue balances.
• Assist in subledger to GL reconciliation for AR accounts.
• Support monthly and quarterly AR closing.
• Maintain audit trails for AR transactions.
• Prepare AR status and aging reports for management.
• Assist internal and external audits.
• Identify opportunities to streamline and automate AR processes.

Responsibilities

• Monitor invoicing and credit note issuance by BPO teams per policy and timelines.
• Oversee cash application by matching payments to open invoices.
• Track AR aging, pursue overdue balances, escalate issues as needed.
• Assist in reconciliation between subledger and GL for AR accounts.
• Support monthly and quarterly AR closing activities.
• Ensure accurate AR documentation and audit trails.
• Prepare regular AR status and customer aging reports for management.
• Support audits and drive process improvements for AR.

Skills

Accounts Receivable

Billing & Invoicing

Cash Application

GL Reconciliation

Audit & Closing

Job description

Finance-Controllership-Process & COE-Account Receivable-Manager

We are looking for a detail-oriented and proactive professional to support our regional finance operations across Southeast Asia. This role is key in ensuring timely and accurate billing, collection, and reconciliation of receivables, and driving transformational efficiencies in a fast-paced, cross-border e-commerce environment. You will collaborate with internal teams such as Business Operations, Customer Service, and Finance Business Partners (FBPs) to ensure a smooth and compliant AR process.

Key Responsibilities

• Monitor BPO team to ensure timely and accurate issuance of customer invoices and credit notes in accordance with company policy and timelines.
• Monitor BPO team for cash application by matching incoming payments against open invoices.
• Monitor accounts receivable aging reports, follow up on overdue balances, and elevate issues as needed.
• Support reconciliation between subledger and general ledger for AR-related accounts.
• Assist in monthly and quarterly closing activities related to AR.
• Ensure accurate documentation and audit trail for all AR transactions.
• Prepare regular reports on AR status and customer aging to management.
• Support internal and external audit requests.
• Continuously identify opportunities to streamline and automate AR processes.

LAZADA GROUP

Founded in 2012, Lazada Group is the leading eCommerce platform in Southeast Asia. We are accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments networks in the region, Lazada is a part of our consumers’ daily lives in the region and we aim to serve 300 million shoppers by 2030. Since 2016, Lazada is the Southeast Asia flagship platform of the Alibaba Group powered by its cutting‑edge technology infrastructure.

OUR BUSINESS

LazMall

Launched on the Lazada platform in 2018, LazMall is Southeast Asia's biggest virtual mall connecting shoppers to over 18,000 leading international and local brands. It sets a new standard in retail, offering consumers the assurance of 100% product authenticity, guaranteed fast delivery and a 15‑days return policy. LazMall is the preferred platform for brands and sellers to directly engage and create a customised experience for their customers.

Lazada’s Marketplace gives retailers instant access to millions of new customers. Launched on the Lazada platform in 2013, Lazada Marketplace provides a full suite of services, from secure payment options and customer care support, to a wide distribution network and marketing analytics, aimed at enabling our sellers to sell more. Lazada Marketplace merchants sell a wide range of products across 18 categories, including fast-growing offerings in health & beauty and fashion, as well as home & living, mother & baby, mobile devices and home appliances, among others.

Cross‑Border

With a mission to bring the world to Southeast Asia and provide a gateway for Southeast Asian brands to reach international consumers, Lazada’s cross‑border business features homegrown brands and sellers from markets that include China, Hong Kong SAR, Korea, Japan, the United States, and Europe. Through our Global Collection channel, Lazada offers a wide assortment of products across various categories, including fashion, electronics, and sports and outdoors. Alibaba’s technology infrastructure and unrivalled logistics network gets purchases to customers within seven days of placing an order.

OUR MISSION

Accelerating Progress In Southeast Asia Through Commerce & Technology

OUR VISION By 2030:

• Serve 300 million customers
• Create millions of jobs in the eCommerce ecosystems
• Power real, profitable SMEs across SEA

OUR CORE VALUES

1 - CUSTOMERS FIRST, EMPLOYEES SECOND, SHAREHOLDERS THIRD

This reflects our choice of what’s important in the order of priority. Only by creating sustained customer value can employees grow and shareholders achieve long-term benefit.

2 - TRUST MAKES EVERYTHING SIMPLE

Trust is both the most precious and fragile thing in the world. “Our Story”, to keep only “Aliren and Lazadians” is a story of building and cherishing trust. Complexity begets complexity, and simplicity breeds simplicity. Lazadians are straightforward – what you see is what you get. With trust, there is no second‑guessing or suspicion, and the result is simplicity and efficiency.

3 - CHANGE IS THE ONLY CONSTANT

Whether you change or not, the world is changing, our customers are changing and the competitive landscape is changing. We must face change with respect and humility. Otherwise, we will fail to see it, fail to respect it, fail to understand it and fail to catch up with it.

4 - TODAY’S BEST PERFORMANCE IS TOMORROW’S BASELINE

In Lazada’s most challenging times, this spirit has helped us overcome difficulties and survive. In bad times, we know how to motivate ourselves; in good times, we dare to set “dream targets” (stretch goals). Face the future, or we regress. We must shoot for the moon, challenge ourselves, motivate ourselves and exceed ourselves.

5 - IF NOT NOW, WHEN? IF NOT ME, WHO?

This was a tagline in Alibaba’s first job advertisement and became our first proverb. It is not a question, but a call of duty. This proverb symbolizes the sense of ownership that each Aliren-Lazadian must possess.

6 - LIVE SERIOUSLY, WORK HAPPILY

“Work is now, life is forever. What you do in your job is up to you, but you have responsibility to the ones who love you. Enjoy work as you enjoy life; treat life seriously as you do work. If you live with purpose, you will find reward. You make Alibaba different and make your loved ones proud. Everyone has their own view of work and life; we respect each person’s choice. Whether you live by this value depends on how you live your life.” -- Jack Ma