Senior Analyst-Supply and Demand

Lazada Malaysia; Malaysia; On-site; MYR 45,000 - 78,000; Full time

Job summary

Lazada Malaysia is seeking a Supply & Demand Executive to manage the RedMart portfolio, focusing on supply chain optimization, planning and supplier relationships. You will own KPIs around product availability, fulfilment and inventory, working with cross-functional teams to improve supplier performance and overall efficiency.

Join Lazada’s fast-paced e-commerce ecosystem in Malaysia, leveraging technology to enhance customer satisfaction and drive business results through continuous

Qualifications

• 1+ years of experience in supply chain roles.
• Experience in planning, forecasting and supplier relationship management.
• Ability to drive KPI improvements and continuous improvement.

Responsibilities

• Ensure product availability and optimal inventory levels.
• Lead supply and demand planning and forecasting activities.
• Manage relationships with suppliers and drive performance improvements.
• Collaborate with Merchandising, Marketing, Finance and Operations.

Skills

Supply chain

Forecasting

Supplier management

KPI tracking

Job description

Lazada is an online shopping & selling destination in Southeast Asia – present in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam. We help more than 145,000 local and international sellers and suppliers as well as 3,000 brands serve the 560 million consumers in the region through our platform with a marketplace and LazMall retail model. Sellers and suppliers are supported by a wide range of tailored marketing, data, and service solutions. Southeast Asia is the next big internet market and global melting point for the whole world e-commerce. In LazMall, our Singapore’s leading online supermarket- RedMart is offering an unparalleled selection of quality fresh food, household essentials and general merchandise. We are a pioneering, customer-centric e-commerce and logistics company, providing both an online B2C retail offering and local speciality stores platform for independent brands and retailers to sell their products.

Here, you’ll join a tribe of inspiring people from all around the globe; moving fast, provoking change and having plenty of fun along the way. Whether you’re hired to create, solve, sell or support, you will make an enormous impact on our number 1 quest - saving our customers time and money for the more important things in life.

ABOUT THE ROLE

We are currently looking for a budding Supply Chain fanatic to join the Lazada family managing the RedMart portfolio. This is a fantastic opportunity for young supply chain professional with 1+ years of experience and have a huge passion in Supply Chain Optimization. At Lazada we use technology to delight our customers; we innovate to make our customers’ lives better. As the Supply & Demand Executive, you will be charged to leverage on such technology with your experience, knowledge and ideas to ensure an exceptional level of product availability to our customers through effective (SUPPLY) planning, (DEMAND) forecasting and management of suppliers’ relationships. Central to this role is a set of KPIs that you are expected to lead and make change for the products. Having sole ownership and accountability in your portfolio to drive supply chain performances. These KPI include product availability, customer fulfilment, wastage and inventory level optimisation, whilst contributing directly to the business revenue and profitability. You will manage a range of products and be responsible for improving supplier performance, and working closely with Merchandising, Marketing, Finance and Operations teams. Supply Chain continuous improvement is key. You will use your expertise and knowledge to make change in systems, gather insights and improve processes at your disposal.

LAZADA GROUP

Founded in 2012, Lazada Group is the leading eCommerce platform in Southeast Asia. We are accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments networks in the region, Lazada is a part of our consumers’ daily lives in the region and we aim to serve 300 million shoppers by 2030. Since 2016, Lazada is the Southeast Asia flagship platform of the Alibaba Group powered by its cutting-edge technology infrastructure.

OUR BUSINESS

LazMall

Launched on the Lazada platform in 2018, LazMall is Southeast Asia's biggest virtual mall connecting shoppers to over 18,000 leading international and local brands. It sets a new standard in retail, offering consumers the assurance of 100% product authenticity, guaranteed fast delivery and a 15-days return policy. LazMall is the preferred platform for brands and sellers to directly engage and create a customised experience for their customers.

Lazada’s Marketplace gives retailers instant access to millions of new customers. Launched on the Lazada platform in 2013, Lazada Marketplace provides a full suite of services, from secure payment options and customer care support, to a wide distribution network and marketing analytics, aimed at enabling our sellers to sell more. Lazada Marketplace merchants sell a wide range of products across 18 categories, including fast-growing offerings in health & beauty and fashion, as well as home & living, mother & baby, mobile devices and home appliances, among others.

Cross-Border

With a mission to bring the world to Southeast Asia and provide a gateway for Southeast Asian brands to reach international consumers, Lazada’s cross-border business features homegrown brands and sellers from markets that include China, Hong Kong SAR, Korea, Japan, the United States, and Europe. Through our Global Collection channel, Lazada offers a wide assortment of products across various categories, including fashion, electronics, and sports and outdoors. Alibaba’s technology infrastructure and unrivalled logistics network gets purchases to customers within seven days of placing an order.

OUR MISSION

Accelerating Progress In Southeast Asia Through Commerce & Technology

OUR VISION By 2030

Serve 300 million customers

Create millions of jobs in the eCommerce ecosystems

Power real, profitable SMEs across SEA

OUR CORE VALUES

1 - CUSTOMERS FIRST, EMPLOYEES SECOND, SHAREHOLDERS THIRD

This reflects our choice of what’s important in the order of priority. Only by creating sustained customer value can employees grow and shareholders achieve long-term benefit.

2 - TRUST MAKES EVERYTHING SIMPLE

Trust is both the most precious and fragile thing in the world. “Our Story”, to keep only “Aliren and Lazadians” is a story of building and cherishing trust. Complexity begets complexity, and simplicity breeds simplicity. Lazadians are straightforward – what you see is what you get. With trust, there is no second-guessing or suspicion, and the result is simplicity and efficiency.

3 - CHANGE IS THE ONLY CONSTANT

Whether you change or not, the world is changing, our customers are changing and the competitive landscape is changing. We must face change with respect and humility. Otherwise, we will fail to see it, fail to respect it, fail to understand it and fail to catch up with it.

4 - TODAY’S BEST PERFORMANCE IS TOMORROW’S BASELINE

In Lazada’s most challenging times, this spirit has helped us overcome difficulties and survive. In bad times, we know how to motivate ourselves; in good times, we dare to set “dream targets” (stretch goals). Face the future, or we regress. We must shoot for the moon, challenge ourselves, motivate ourselves and exceed ourselves.

5 - IF NOT NOW, WHEN? IF NOT ME, WHO?

This was a tagline in Alibaba’s first job advertisement and became our first proverb. It is not a question, but a call of duty. This proverb symbolizes the sense of ownership that each Aliren-Lazadian must possess.

6 - LIVE SERIOUSLY, WORK HAPPILY

“Work is now, life is forever. What you do in your job is up to you, but you have responsibility to the ones who love you. Enjoy work as you enjoy life; treat life seriously as you do work. If you live with purpose, you will find reward. You make Alibaba different and make your loved ones proud. Everyone has their own view of work and life; we respect each person’s choice. Whether you live by this value depends on how you live your life.” -- Jack Ma