FINANCE ASSISTANT (HEALTHCARE)

Axis Orthopaedic Specialist Center; Seremban; On-site; MYR 45,000 - 78,000; Full time

Job summary

Axis Orthopaedic Specialist Center in Negeri Sembilan seeks a finance and billing professional to manage Guarantee Letter (GL) applications, verify and follow up for inpatient and outpatient services, including daycare procedures.

You will coordinate with insurers, process claims, reconcile cash and receivables, prepare invoices, and support audit readiness while protecting patient information.

Qualifications

• Relevant hospital billing experience is preferred.
• Experience handling GLs and insurance claims is an advantage.

Responsibilities

• Manage Guarantee Letter (GL) applications and follow up for inpatient and outpatient services.
• Coordinate with insurers and third-party administrators on approvals and required documents.
• Prepare accurate patient bills, invoices, receipts, and itemised statements.
• Submit insurance claims with complete supporting documentation.
• Track pending, rejected and unpaid claims and resolve discrepancies.
• Reconcile daily cash, card and electronic collections against records.
• Maintain accounts receivable records and prepare collection reports.
• Assist with supplier invoices and basic finance administration.
• Escalate disputed charges and overdue accounts to the Director.
• Protect patient and financial information and support audit preparation.

Skills

Billing and claims processing

Insurance coordination

Accounts receivable

Cash reconciliation

Medical billing

Job description

JOB DESCRIPTION
* Manage Guarantee Letter (GL) applications, verification and follow-up for inpatient and outpatient services, including daycare procedures.

* Coordinate with insurers, third-party administrators and corporate panels regarding approvals, coverage limits and required documents.

* Prepare accurate patient bills, invoices, receipts and itemised statements.

* Check charges against recorded services, approved rates and payer requirements.

* Prepare and submit insurance claims with complete supporting documentation.

* Track pending, rejected and unpaid claims, resolve administrative discrepancies and follow up outstanding payments.

* Explain approved billing arrangements, deposits and patient-payable balances clearly.

* Reconcile daily cash, card and electronic collections against invoices and receipts.

* Maintain accounts receivable records and prepare collection and outstanding-payment reports.

* Assist with supplier invoice checks, payment documentation and basic finance administration.

* Coordinate with doctors, nurses and front office staff to obtain documents needed for billing and claims.

* Escalate disputed charges, uncertain coverage and overdue accounts to the Director.

* Maintain organised financial records and support audit preparation.

* Protect patient and financial information.

* Perform other reasonable finance and billing duties assigned by the Director.

Relevant hospital experience, particularly in handling inpatient and outpatient GLs, insurance claims and patient billing, is preferred.