Finance Assistant Front Office

Columbia Asia Group; Puchong; On-site; MYR 40,000 - 60,000; Full time

Job summary

Jora Malaysia is seeking a Billing Clerk to perform billing and cashiering duties and related tasks within the hospital setting. The role requires attention to details in coding and verification of bills, and collaboration with Finance for reporting and debt collection.

The ideal candidate holds a Diploma in Accounting with 1–2 years of experience and is proficient in English and Bahasa Malaysia, both written and spoken. Shift-based hours are directed by hospital management.

Qualifications

• Diploma in Accounting or related discipline.
• 1-2 years of experience preferred.
• Proficiency in English and Bahasa Malaysia, both written and spoken.

Responsibilities

• Provide individualized care to patients and relatives by ensuring comfort and minimal waiting time for services.
• Perform cashiering and billing tasks and related duties.
• Sort, code, and verify bills, charge slips, and receipts.
• Assist in stock take and department inventory management.
• Register and screen patients during admissions and direct to appropriate wards or consultants.
• Answer queries on hospital charges and provide debtors information as required.
• Highlight discrepancies in patients' bills and assist in enforcing payment collections.
• Attend meetings and participate in educational programs as directed by Management.
• Ensure daily and monthly departmental activities meet reporting requirements and timely billing.

Skills

English proficiency

Bahasa Malaysia

Education

Diploma in Accounting

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Perform billing and cashiering duties and other related tasks.

Duties and Responsibilities:

1. Provide individualized care to the patients and relatives by ensuring their comfort and minimal waiting time for services.

2. Perform duties in accordance with Accounting Policies and Procedures.

3. Ensure Cashier counter(s) and the waiting areas are organized and well-kept.

4. Sort, code, alphabetize and verify bills, charge slips and receipts.

5. Assist in the stock take and other exercises whenever required.

6. Assist in the care and maintenance of department equipment and supplies.

7. Participate in educational programs and in-service meetings.

8. Attend meetings as directed by the Management of the company.

9. Ensure the daily and monthly activities of the department meet the reporting requirements of the organization. Key in order entries in a timely manner and generate bills promptly

10. Ensure quality standards as documented are met in terms of reporting and daily activities.

11. Provide accounting and support to the Management Office and support her colleagues in terms of the billing and receipt activities.

12. Answer queries on hospital charges.

13. Update other relevant staff with debtor information as and when required.

14. Inform Finance Executive of any discrepancies in patients' bills and receipts.

15. Assist Finance Executive to monitor Credit Management as set out in the Accounting Policies and Procedures.

16. Highlight to Finance Executive of any bills belongs to long outstanding debts

17. Assist Finance Executive by providing documented evidence of pursuing debtors or payment.

18. Relieve other staff as and when required.

19. Attend to special audits and assignments as directed by the Finance Manager/Executive.

20. Register, screen and assign patients to the appropriate wards or consultants.

21. Provide Information to patients and their relatives and/ or attend to enquiries with regards to hospital services and facilities during the registration process.

22. Perform other related duties as assigned or directed.

Education and Requirements:

• Diploma in Accounting, or any related discipline.
• Preferably with 1-2 years of experience.
• Be conversant in English and Bahasa Malaysia, both written and oral.

Special Demands:

• Shift and working hours are as directed by hospital Management.