Finance Analyst Manager

TDCX Malaysia; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Vision

Incentive, Bonus and Commission Plan

Life-long Learning

Job summary

TDCX Malaysia is seeking an FP&A Manager to lead budgeting, forecasting, and performance analysis across the organization. You will partner with operations and enabling functions, deliver insightful financial reporting, and mentor a small team.

You will collaborate with the CFO and Head of FP&A on strategic initiatives, develop robust financial models, and promote AI-driven analytics to enhance planning and decision-making.

Qualifications

• Bachelor's degree in Finance, Accounting or related discipline.
• CPA/ACCA/CIMA or equivalent is preferred.
• Progressive FP&A/finance experience with business partnering.

Responsibilities

• Lead budgeting, forecasting and performance reviews.
• Review and validate management reporting deliverables for accuracy.
• Act as Finance Business Partner to operations and enabling functions.
• Support strategic projects, CFO and executive decision-making.

Skills

Financial planning

Budgeting & forecasting

Finance partnering

Team leadership

Advanced Excel

AI analytics

Education

Bachelor's Degree in Finance/Accounting

CPA/ACCA/CIMA (preferred)

Tools

Excel

Power BI

ERP systems

Job description

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

Position Summary

The FP&A (Financial Planning & Analysis) Manager plays a critical role in driving financial performance, business insights, and strategic decision-making across the organization. This position is responsible for overseeing group reporting activities, providing finance business partnering support to operational and enabling functions, leading a small team, and leveraging advanced analytics and AI capabilities to enhance financial planning and reporting processes.

The successful candidate will report to the Head of FP&A and collaborate regularly with the CFO on strategic and ad hoc projects. The role requires strong financial acumen, exceptional analytical skills, advanced Excel proficiency, and the ability to communicate effectively with senior leadership.

Financial Planning & Analysis

• Lead budgeting, forecasting and financial performance reviews.
• Analyse financial results, identify trends, risks, and opportunities, and provide actionable recommendations.
• Develop financial models to support strategic initiatives and business decisions.
• Monitor key business drivers and financial KPIs to ensure achievement of organisational objectives.

Management Reporting

• Review and validate various management reporting deliverables to ensure accuracy and completeness
• Ensure timely submission of management reports, variance analyses, forecasts, and board reporting materials.
• Drive continuous improvements in reporting processes and reporting quality.

Business Partnering

• Act as a trusted Finance Business Partner to operations teams and enabling functions.
• Support business leaders in planning, budgeting, cost management, resource allocation, and performance optimization.
• Provide financial insights to support operational and strategic decision-making.
• Challenge assumptions and proactively identify opportunities to improve profitability and efficiency.
• Prepare and deliver clear, concise, and impactful presentations to Operations and Enabling Functions teams
• Translate complex financial information into meaningful business insights for non-finance stakeholders.
• Facilitate financial review meetings and communicate recommendations with confidence and credibility.

Strategic Projects & CFO Support

• Partner closely with the CFO on strategic initiatives and ad hoc projects across the organization.
• Support business case development, investment evaluations, cost optimization initiatives, and transformation programs.
• Perform financial analysis and scenario modelling to support executive decision-making.
• Assist in preparing executive-level materials for Board, Management Committee, and leadership discussions.

Team Leadership

• Manage, coach, and develop a team of two FP&A professionals.
• Establish clear objectives, performance expectations, and development plans for team members.
• Foster a collaborative, high-performance culture focused on continuous improvement and innovation.

AI and Data Analytics

• Apply AI tools and technologies to improve financial planning, forecasting, reporting, and decision-support processes.
• Identify opportunities to automate manual FP&A activities using AI and advanced analytics.
• Promote adoption of AI-driven insights and best practices within the finance organization.

Who are we looking for?

Education

• Bachelor's Degree in Finance, Accounting or related discipline.
• Professional accounting qualification (CPA, ACCA, CIMA, CA, or equivalent) is preferred.

Experience

• 7+ years of progressive experience in FP&A, commercial finance, finance business partnering, or corporate finance.
• Experience in reviewing management reporting of multinational companies.
• Demonstrated experience partnering with operational and corporate functions.
• Prior people management experience leading small teams.
• Experience presenting to senior executives, CFOs, and leadership teams.
• Proven track record of supporting strategic projects and executive decision-making.

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX's smart, scalable approach - driven by innovation and operational precision - positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States.

For more information, please visit www.tdcx.com.

Perks and benefits Medical Miscellaneous allowance Dental Vision Incentive, Bonus and Commission Plan, Life-long Le