Field Services Engineer

MB Automation (Malaysia) Sdn Bhd; Malacca City; On-site; MYR 56,000 - 100,000; Full time

Job summary

MB Automation (Malaysia) Sdn. Bhd. delivers advanced semiconductor equipment and related services as part of the Mühlbauer Group. The role focuses on installing, servicing, and maintaining equipment at customer sites, with training and proactive support to ensure production stability.

Ideal candidates will have hands-on experience with semiconductor machinery, strong troubleshooting and independent work abilities, and a proactive, creative approach to solving technical problems.

Qualifications

• Experience with semiconductor machinery such as die sorter, pick & place, vision inspection, or robotic handling.
• Able to work independently with strong troubleshooting and critical thinking skills.
• Proactive and creative in solving technical problems.

Responsibilities

• Install, service, and maintain equipment to ensure stable production at customer sites.
• Conduct technical training for customers.
• Ensure customer satisfaction by delivering timely and effective support.
• Provide clear updates on machine condition and actions taken after each visit.
• Follow up on customer feedback and ensure issues are resolved.
• Communicate equipment status after any support provided (onsite or remote).
• Perform other tasks assigned by the superior.

Skills

Independent work

Troubleshooting

Critical thinking

Proactive

Creative problem solving

Die sorter

Pick & place

Vision inspection

Robotic handling

Tools

Die sorter

Pick & place

Vision inspection

Robotic handling

Job description

MB Automation (Malaysia) Sdn. Bhd. delivers advanced semiconductor, die sorting, and carrier tape solutions as part of the Germany-based Mühlbauer Group. The company integrates high-speed, flexible production equipment to meet global market demands in semiconductor backend processes. For more details, visit Mühlbauer.

Key Responsibilities

• Install, service, and maintain equipment to ensure stable production at customer sites.
• Conduct technical training for customers.
• Ensure customer satisfaction by delivering timely and effective support.
• Provide clear updates on machine condition and actions taken after each visit.
• Follow up on customer feedback and ensure issues are resolved.
• Communicate equipment status after any support provided (onsite or remote).
• Perform other tasks assigned by the superior.

What We're Looking For

• Experienced with semiconductor machinery (die sorter, pick & place, vision inspection, robotic handling).
• Able to work independently with strong troubleshooting and critical‑thinking skills.
• Proactive and creative in solving technical problems.