Field Service Technician - Diagnostic & Repair Pro

Midea Building Technology (MBT); Penang; On-site; MYR 39,000 - 61,000; Full time

Job summary

Midea Building Technology (MBT) in Penang is seeking a Service Technician to diagnose, repair, and maintain equipment at customer sites. You will perform installations, troubleshooting, and repairs with a focus on safety and quality.

The ideal candidate has a high school diploma or equivalent, relevant certifications or an associate’s degree, strong mechanical/electrical/HVAC knowledge, and excellent problem-solving and communication skills. Travel to sites is required and teamwork is essential.

Qualifications

• High school diploma or equivalent with relevant certifications or associate’s degree preferred.
• Proven experience as a Service Technician or in a similar technical role.
• Strong understanding of mechanical, electrical, or HVAC systems.
• Excellent problem-solving, diagnostic, and customer service skills.
• Ability to work independently and as part of a team.
• Valid driver’s license and willingness to travel to customer sites.
• Knowledge of safety standards and practices.
• Ability to lift and carry tools or equipment as required.

Responsibilities

• Perform installation, maintenance, troubleshooting, and repairs of equipment at customer sites.
• Diagnose issues through tests and provide accurate solutions.
• Explain repairs and maintenance procedures to customers clearly.
• Ensure repairs meet safety standards and company policies.
• Maintain accurate records of service, parts used, and hours worked.
• Provide on-site technical support and act as contact for issues.
• Follow up with customers to ensure satisfaction.
• Stay updated with new products, trends, and tech advancements.
• Work collaboratively with other technicians and teams.
• Adhere to all safety guidelines and work regulations.

Skills

Experience in service tech

Mechanical systems

Electrical systems

HVAC knowledge

Problem-solving

Communication

Teamwork

Travel readiness

Education

High school diploma or equivalent; relevant certifications or associate's degree preferred

Job description

Midea Building Technology (MBT) in Penang is seeking a Service Technician to diagnose, repair, and maintain equipment at customer sites. You will perform installations, troubleshooting, and repairs with a focus on safety and quality.

The ideal candidate has a high school diploma or equivalent, relevant certifications or an associate’s degree, strong mechanical/electrical/HVAC knowledge, and excellent problem-solving and communication skills. Travel to sites is required and teamwork is essential.