Field Service Engineer: Onsite & Training (Mandarin)

Solaris Laser; Shah Alam; On-site; MYR 78,000 - 123,000; Full time

Benefits offered by this job

AWS

Bonus scheme

Medical Insurance

Annual leave

Fixed transport allowance

Mileage claim

Job summary

Solaris Laser in Shah Alam, Malaysia, seeks a Field Service Engineer to install, maintain and service Markem-Imaje products on customer sites. You will perform on-site installation, provide training, and resolve issues to ensure customer satisfaction.

The role requires a Diploma in Mechanical, Electrical or Electronic Engineering, 2–5 years in field service of industrial equipment, a valid driving license, and willingness to work with Mandarin-speaking customers.

Qualifications

• Diploma in Mechanical, Electrical or Electronic Engineering is required.
• 2 to 5 years of field service experience in medium industrial or commercial equipment.
• Must possess a driving license and be able to serve Mandarin-speaking customers.

Responsibilities

• Perform on-site installation, maintenance and repair of Markem-Imaje products.
• Provide training and technical advice on product use in person and by phone.
• Schedule and carry out planned maintenance calls and customer visits.
• Provide sales support to the Sales team for new applications.

Skills

Troubleshooting

Time management

Customer relationship management

Communication skills

Team player

Education

Diploma in Mechanical, Electrical or Electronic Engineering

Job description

Solaris Laser in Shah Alam, Malaysia, seeks a Field Service Engineer to install, maintain and service Markem-Imaje products on customer sites. You will perform on-site installation, provide training, and resolve issues to ensure customer satisfaction.

The role requires a Diploma in Mechanical, Electrical or Electronic Engineering, 2–5 years in field service of industrial equipment, a valid driving license, and willingness to work with Mandarin-speaking customers.