Onsite Field Service Engineer – Industrial Marking & Coding

Systech; Shah Alam; Hybrid; MYR 67,000 - 112,000; Full time

Benefits offered by this job

AWS

Bonus scheme

Annual leave

Medical leave

Fixed transport allowance

Mileage reimbursement

Medical insurance

Executive health screening

Employee assistance program (EAP)

Job summary

Systech is seeking a Field Service Engineer to perform on-site installation, maintenance and repair of Markem-Imaje products in Shah Alam, Selangor. You will train customers, troubleshoot issues and coordinate with the service team to ensure smooth operations.

The role requires a diploma in Mechanical, Electrical or Electronic Engineering with 2–5 years of field service experience. A driving licence and Mandarin language skills are essential for this position.

Qualifications

• Diploma in Mechanical, Electrical or Electronic Engineering.
• 2–5 years of field service experience.
• Must possess a driving licence.
• Mandarin-speaking candidates preferred.

Responsibilities

• Provide on-site installation, maintenance, service and support for Markem-Imaje products and systems.
• Perform on-site product installation at customer premises and provide training.
• Investigate problems, propose solutions and arrange repairs as needed.
• Schedule planned maintenance visits and monitor field service activities.
• Support the Sales team with new applications, software demos and customer follow-up.

Skills

Troubleshooting

Customer service

Communication

Analytical thinking

Organizational skills

Education

Diploma in Mechanical/Electrical/Electronic Eng.

Job description

Systech is seeking a Field Service Engineer to perform on-site installation, maintenance and repair of Markem-Imaje products in Shah Alam, Selangor. You will train customers, troubleshoot issues and coordinate with the service team to ensure smooth operations.

The role requires a diploma in Mechanical, Electrical or Electronic Engineering with 2–5 years of field service experience. A driving licence and Mandarin language skills are essential for this position.