Field Service Engineer - Electrical / Mechanical / UPS - Senai, Johor

Vertiv; Kulai; On-site; MYR 70,000 - 120,000; Full time

Job summary

Vertiv is seeking an experienced Field Service Engineer for Senai, Johor, focusing on electrical, mechanical, and UPS aspects of data center cooling systems. You will install, commission, maintain, and troubleshoot CRAC units, chillers, and other thermal management equipment to ensure uptime and energy efficiency.

You will collaborate with clients to optimize cooling performance, document service activities, and adhere to safety and manufacturer guidelines in high‑precision environments.

Qualifications

• Bachelor's degree in Mechanical / Electrical Engineering, HVAC Technology, or related field.
• Minimum of 3-5 years of experience in HVAC field services, with data center experience.
• Hands-on experience with CRAC units, chillers, thermal management systems, and cooling towers.
• Familiarity with data center infrastructure, thermal load management, and energy efficiency best practices.

Responsibilities

• Lead installation and commissioning of HVAC and cooling systems (CRAC units, chillers, cooling towers) in data centers.
• Perform routine maintenance, calibrations, and repairs on HVAC systems.
• Troubleshoot mechanical, electrical, and refrigerant issues to minimize downtime.
• Monitor performance and analyze data to enhance energy efficiency and operational reliability.
• Provide expert advice on system optimization and cooling load management to clients.

Skills

HVAC systems

Electrical systems

Mechanical troubleshooting

BMS / diagnostics

Communication

Time management

Education

Bachelor's degree in Mechanical / Electrical Engineering or related field

Tools

BMS

Diagnostic tools

Job description

Field Service Engineer - Electrical / Mechanical / UPS - Senai, Johor

We are seeking an experienced HVAC & Power / Cooling Field Service Engineer with a strong background in supporting data center cooling systems. This role requires hands‑on expertise in installing, maintaining, and troubleshooting HVAC systems, CRAC (Computer Room Air Conditioning) units, chillers, and other thermal management solutions, specifically for data centers and high‑precision environments.

The ideal candidate will be skilled in optimizing cooling efficiency, ensuring uptime, and resolving mechanical, electrical, and environmental issues in data center facilities.

Key Responsibilities:

Lead the installation and commissioning of HVAC and cooling systems (CRAC units, chillers, cooling towers) within data centers, ensuring proper setup, integration, and optimal performance.

Perform routine maintenance, calibrations, and repairs on HVAC systems. Troubleshoot mechanical, electrical, and refrigerant issues, resolving them quickly to minimize downtime.

Monitor system performance, analyze data for inefficiencies, and implement corrective measures to enhance energy efficiency, reduce costs, and maintain optimal thermal conditions.

Recommend energy‑saving measures and system upgrades. Work with clients to reduce consumption and improve overall system performance, aligning with sustainability goals.

Maintain accurate service records, ensuring all work complies with safety regulations and manufacturer guidelines. Provide clients with clear reports on system status and recommended actions.

Build and maintain client relationships by providing expert advice on system optimization, cooling loads, and thermal management to ensure peak operational performance.

Ensure all service work adheres to safety standards, regulations, and best practices, creating a safe work environment at all times.

Respond promptly to emergency breakdowns, prioritize repairs, and restore cooling systems swiftly to minimize disruptions to critical data center operations.

Skills:

In-depth knowledge of HVAC systems, electrical systems, and mechanical troubleshooting techniques.

Proficient in the use of diagnostic tools and software for HVAC systems, including temperature sensors, airflow meters, and building management systems (BMS).

Excellent communication skills with the ability to interact professionally with clients, vendors, and cross‑functional teams.

Strong attention to detail, problem‑solving skills, and the ability to manage time effectively.

Qualifications:

Bachelor's degree in Mechanical / Electrical Engineering, HVAC Technology, or related field (preferred). Certifications or vocational training in HVAC or relevant technical areas are highly desirable.

Minimum of 3-5 years of experience in HVAC field services, with a focus on data centers or high-performance environments.

Hands‑on experience with CRAC units, chillers, thermal management systems, and cooling towers.

Familiarity with data center infrastructure and operational requirements, including thermal load management and energy efficiency best practices.

Emerson Network Power, a business of Emerson (NYSE:EMR), is the global leader in enabling Business‑Critical Continuity™ from grid to chip for telecommunication networks, data centers, health care and industrial facilities. Emerson Network Power provides innovative solutions and expertise in areas including AC and DC power and precision cooling systems, embedded computing and power, integrated racks and enclosures, power switching and controls, monitoring, and connectivity. All solutions are supported globally by local Emerson Network Power service technicians.