Field Service Engineer

Siemens Energy; Selangor; On-site; MYR 180,000 - 260,000; Full time

Job summary

Siemens Energy Malaysia is seeking a Field Service Engineer to support field service delivery for high voltage transmission equipment. You will install, commission, maintain, and repair HV substations, perform troubleshooting, and provide on-site expertise to customers and internal teams in a dynamic, global context.

Ideal candidates hold an Electrical degree with 4+ years in HV field service and have strong communication skills in English and Mandarin; willingness to travel and work flexible

Qualifications

• Electrical degree or equivalent required; hands-on HV field service experience is essential.
• 4+ years in field service engineering within high voltage transmission.
• English and Mandarin proficiency requested; Asian languages are an advantage.

Responsibilities

• Install, commission, maintain, upgrade, refurbish and repair HV transmission equipment and substations.
• Troubleshoot diagnostics and provide technical support to customers and internal teams.
• Collaborate with Engineering, Sales & PM teams; document service activities and reports.
• Represent Siemens Energy on site, oversee scope, approve completed work, mentor junior engineers.
• Ensure service delivery aligns with customer expectations, quality and HSE standards.

Skills

Problem solving

Troubleshooting

Communication skills

Travel willingness

Education

Electrical degree or equivalent

Tools

Diagnostic tools

Testing equipment

Remote headset technology

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Field Service Engineer reports to the Head of Operations within Grid Technologies and works closely with Local, Regional, and Global teams to support field service delivery.

How You’ll Make an Impact

Provide technical field advice and supervision, and perform installation, commissioning, maintenance, upgrades, refurbishment, and repair of high voltage transmission equipment and systems, including substation commissioning.

Conduct troubleshooting and diagnostics on high voltage transmission equipment, and provide technical support and expertise to customers, field service engineers, and other internal stakeholders (including offer and project management teams).

Collaborate with Engineering and Sales & PM teams, sharing feedback and recommendations for product improvements and modifications.

Maintain comprehensive documentation of field service activities, including service reports, timesheets, maintenance logs, method statements, HSE reports, and equipment records.

Represent Siemens Energy on site — coordinating job scope, giving final approval and sign-off for completed works, and training and mentoring junior field service engineers and customers on routine maintenance.

Support customer satisfaction by delivering service work in line with customer expectations, while applying Quality and HSE protocols and regulations throughout.

What You Bring

Electrical Degree or equivalent, with more than 4 years' working experience in field service engineering within the high voltage transmission industry, including hands-on experience with new installations and service.

In-depth knowledge of high voltage transmission equipment, such as transformers, AIS & GIS switchgear, circuit breakers, and related control systems.

Proficiency in diagnostic tools, testing equipment, and software (including remote headset technology) used in the high voltage transmission industry.

Strong problem-solving and troubleshooting skills, with the ability to work independently in demanding field environments, adapt to unpredictable situations, and improvise as needed.

Excellent communication and interpersonal skills, with the ability to engage effectively across organizational levels, and a positive attitude toward working in a challenging, diverse, and high-performance culture.

Professional proficiency in English and Mandarin required, with additional Asian languages an advantage; willingness to travel locally and regionally and work flexible hours as needed.

About the Team

Our Grid Technologies division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy:

https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Opportunities to collaborate with diverse team across the globe.

Readily available learning platform for your growth and development!

Work in a diverse team with an open approach that will constantly support you and your development!