Field Payment Recovery Specialist

AEON Credit Service (M) Bhd; Johor Bahru; On-site; MYR 28,000 - 42,000; Full time

Job summary

AEON Credit Service (M) Berhad in Malaysia is seeking a candidate to follow up closely with customers regarding their payment and to report daily survey results to Team Leaders. You will assist customers with product knowledge and payment procedures, and educate them to make payments promptly, delivering good customer service with high professionalism during negotiation.

Fresh graduates are encouraged to apply.

Qualifications

• Proficiency in English and Bahasa Malaysia is required.
• Fresh graduates encouraged to apply.
• Able to work under pressure.
• Own transport (motorcycle) with valid license.

Responsibilities

• Follow up with customers regarding their payment.
• Report daily survey results to Team Leaders.
• Assist customers with product knowledge and payment procedures.
• Educate customers to make payments promptly.
• Deliver good customer service and maintain professionalism during negotiations.

Skills

Communication skills

Negotiation skills

Education

SPM/STPM/Diploma in any field

Job description

AEON Credit Service (M) Berhad in Malaysia is seeking a candidate to follow up closely with customers regarding their payment and to report daily survey results to Team Leaders. You will assist customers with product knowledge and payment procedures, and educate them to make payments promptly, delivering good customer service with high professionalism during negotiation.

Fresh graduates are encouraged to apply.