Field IT Engineer - On-Site Tech & Projects

CTC Global; Klang City; On-site; MYR 67,000 - 89,000; Full time

Job summary

Jora Malaysia is seeking an on-site technical support professional to install, configure, and maintain Windows-based systems for client environments. The role involves onsite hardware and software support, including printers and network issues, with a focus on timely resolutions and meeting SLAs.

The ideal candidate holds a Diploma or Bachelor's degree in Computer Science, IT, or Engineering and has 1–2 years of experience with Wintel desktops and networks.

Qualifications

• Diploma or bachelor’s degree in Computer Science, Information Technology, or Engineering (Computer/Telecommunication) or equivalent.
• 1–2 years’ experience in support, administration, maintenance, and configuration of Wintel desktop and network environments.
• Willing to travel and possess own transport.

Responsibilities

• On-site support for desktop hardware, applications, email, printers, and network issues.
• Install, de-install, configure, and support Windows OS and applications.
• Perform on-site troubleshooting and resolution for hardware and software issues.
• Move, add, and change hardware/software per client or project requirements.
• Carry out preventive maintenance to ensure system performance.

Skills

On-site support

Windows OS

Networking

Troubleshooting

Client communication

Education

Diploma or Bachelor's in Computer Science / IT / Engineering

Tools

MS Windows

Microsoft Office

Antivirus software

Printers & peripherals

Job description

Jora Malaysia is seeking an on-site technical support professional to install, configure, and maintain Windows-based systems for client environments. The role involves onsite hardware and software support, including printers and network issues, with a focus on timely resolutions and meeting SLAs.

The ideal candidate holds a Diploma or Bachelor's degree in Computer Science, IT, or Engineering and has 1–2 years of experience with Wintel desktops and networks.