Field Commercial Analytics & Operations Lead

Colgate; Selangor; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

Colgate-Palmolive in Selangor, Malaysia, seeks Commercial Effectiveness Manager to accelerate field sales capabilities and optimize performance as the bridge between Field Operations and the commercial organization.

You will lead SAP DMS platform usage, commercial analytics, dashboards, and field incentive management while exploring AI tools to automate reporting and drive improvements across distributor networks and retail channels.

Qualifications

• Bachelor’s degree in Business, Analytics, IT or related field.
• 3+ years in Commercial Effectiveness, Field Sales Operations, Sales Analytics, or Commercial Project Management.
• Proficiency with SAP DMS and Sales & Distribution modules.
• Experience building commercial dashboards and KPI scorecards.

Responsibilities

• Drive SAP DMS Core Operations & Systems Leadership: serve as the primary Power User and liaison between Field Operations and Global IT (GIT).
• Lead System Upgrades & Change Management: manage end-to-end SAP DMS HH upgrades and related initiatives.
• Commercial Analytics & Modern Tool Integration: monitor, analyze, and report sales targets and KPIs; leverage AI platforms to automate reporting.
• Management Dashboards & Incentive Tracking: build and maintain CD/Distributor scorecards and KPI dashboards.
• Field Execution & Stakeholder Engagement: partner with internal and external stakeholders and conduct store visits to improve field execution.

Skills

SAP DMS

Dashboards

AI tools

Project management

Stakeholder engagement

Education

Bachelor’s degree

Tools

SAP

App Script

Sigma

NotebookLM

Job description

Colgate-Palmolive in Selangor, Malaysia, seeks Commercial Effectiveness Manager to accelerate field sales capabilities and optimize performance as the bridge between Field Operations and the commercial organization.

You will lead SAP DMS platform usage, commercial analytics, dashboards, and field incentive management while exploring AI tools to automate reporting and drive improvements across distributor networks and retail channels.