Field Application Engineer [Position based in Penang*]

SICK SENSOR (MALAYSIA) SDN. BHD.; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

SICK SENSOR (MALAYSIA) SDN. BHD. in Penang is seeking a Field Application Engineer to bridge customers with SICK products and solutions.

You will perform product demonstrations, feasibility studies, PoCs, and testing to validate performance and suitability. Responsibilities include installing, commissioning, and validating solutions at customer sites, providing technical support during pre-sales, and collaborating with sales and engineering teams to ensure successful project delivery.

Qualifications

• Diploma/Degree in Electrical Engineering, Electronics Engineering, Mechatronics, Automation, Instrumentation, Control Engineering or related disciplines.
• 2–3 years of relevant experience in Application Engineering, Industrial Automation, Machine Vision, Systems Integration, or related fields.

Responsibilities

• Work with customers and sales teams to understand application requirements and recommend solutions using SICK products.
• Conduct product demonstrations, PoCs, testing to validate solution performance.
• Provide technical support during pre-sales and solution development.
• Install, commission, configure, and validate products at customer sites.
• Troubleshoot issues and escalate complex cases as needed.
• Assist integration of SICK products with customer equipment and third‑party platforms.
• Prepare documentation, reports, and configurations for projects and knowledge transfer.
• Collaborate with Sales, Service, Product Management and Engineering to ensure project success.

Education

Electrical/Electronics/Mechatronics/Automation/Instrumentation/Control Engineering degree

Electrical/ Electronics or related Engineering degree

Job description

Field Application Engineer [Position based in Penang**]

Join SICK, a global leader in sensor intelligence, and take your next step in a high-impact, customer-facing engineering role. As a Field Application Engineer, you’ll bring your technical experience into a dynamic environment where innovation meets real-world application.

Roles and Responsibilities

Work closely with customers and sales teams to understand application requirements and recommend suitable solutions using SICK products and technologies.

Conduct product demonstrations, feasibility studies, proof-of-concepts (PoCs), and application testing to validate solution suitability and performance.

Provide technical support during pre-sales activities, assisting with solution development and application recommendations.

Perform installation, commissioning, configuration, and validation of products and solutions at customer sites.

Troubleshoot product and application-related issues, providing timely resolution and escalating complex cases when necessary.

Support the integration of SICK products with customer equipment, PLCs, machine vision systems, and third‑party automation platforms.

Prepare technical documentation, application reports, presentations, and product configurations to support customer projects and solution implementation.

Provide technical training and knowledge transfer to customers, partners, and internal stakeholders on product functionality and application best practices.

Collaborate with Sales, Service, Product Management, and Engineering teams to ensure successful project execution and customer satisfaction.

Gather customer feedback and application requirements to support product improvements and solution enhancements.

Maintain sound technical and application knowledge of SICK products, industrial automation, machine vision, and emerging technologies relevant to assigned industries.

Job Requirements

At least a Diploma/Degree in Electrical Engineering, Electronics Engineering, Mechatronics, Automation, Instrumentation, Control Engineering, or related disciplines.

At least 2–3 years of relevant experience in Application Engineering, Industrial Automation, Machine Vision, Systems Integration, or related technical fields.

Knowledge of industrial sensors, factory automation, PLCs, machine vision systems (2D/3D), industrial communication networks, and control systems.

Hands‑on experience in product testing, installation, commissioning, and technical troubleshooting.

Experience supporting customer applications through product demonstrations, feasibility studies, or proof‑of‑concept activities is preferred.

Familiarity with system integration involving automation equipment and third‑party platforms will be an advantage.

Exposure to Digital Transformation, Industry 4.0, condition monitoring, machine visualization, or smart manufacturing solutions will be an advantage.

Strong analytical and problem‑solving skills with a hands‑on approach to troubleshooting and solution validation.

Possess excellent interpersonal, presentation, and communication skills.

Fluent in both verbal and written English, with strong proficiency in technical and business communication.

Customer‑focused, proactive, and able to build strong working relationships with customers and internal stakeholders.

Able to work independently and travel to customer sites as required.

Your application will include the following questions:

• Are you willing to travel for this role when required?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have technical writing experience?
• Do you possess or have access to your own transportation?
• How many years' experience do you have as Field Service Engineer?

Machinery & Automation 101-1,000 employees

When human inspiration meets a passion for technology, the future in born. YOUR future. With dedication and innovation, we can break new ground. SICK sensors play a key role in every area of production, logistics and process automation where objects need to be identified, classified and protected.

With a workforce of over 11,000 employees and almost 50 subsidiaries and investments to our name, we are among the world's market and technology leaders in sensor electronics.

SICK SDN BHD manufactures intelligent Sensors for Factory and Logistic Automations and is currently expanding to further our business presence in Asia. We have great plans for the future. Get involved. Yours ideas count.

When human inspiration meets a passion for technology, the future in born. YOUR future. With dedication and innovation, we can break new ground. SICK sensors play a key role in every area of production, logistics and process automation where objects need to be identified, classified and protected.

With a workforce of over 11,000 employees and almost 50 subsidiaries and investments to our name, we are among the world's market and technology leaders in sensor electronics.

SICK SDN BHD manufactures intelligent Sensors for Factory and Logistic Automations and is currently expanding to further our business presence in Asia. We have great plans for the future. Get involved. Yours ideas count.