Fashion Sales Advisor — Elevate Customer Experience

H&M; Klang City; On-site; MYR 22,000 - 40,000; Full time

Benefits offered by this job

Global employee discount

Development opportunities

Competitive local perks

Job summary

H&M in Klang is seeking a Sales Advisor to welcome customers, guide them through the store, and support product discovery with a passion for fashion. You will work with the Store Team to deliver outstanding service at every step of the customer journey and help maintain an inviting, well-stocked environment.

The role emphasizes collaboration, adaptability, and a proactive mindset to promote our products and drive sales while representing the brand positively in all interactions.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in-store experience while promoting products and driving sales.
• Thrives in collaborative and dynamic environments.

Responsibilities

• Greet customers and guide them through the store to find products.
• Share fashion knowledge to help customers make informed choices.
• Collaborate with the team to deliver exceptional service at every step of the customer journey.
• Keep the sales floor and back of house stocked, organized, and inviting.
• Assist with opening and closing the store.
• Represent the brand positively in all customer interactions.

Skills

Customer service

Fashion knowledge

Communication

Team collaboration

Store technology

Flexibility

Job description

H&M in Klang is seeking a Sales Advisor to welcome customers, guide them through the store, and support product discovery with a passion for fashion. You will work with the Store Team to deliver outstanding service at every step of the customer journey and help maintain an inviting, well-stocked environment.

The role emphasizes collaboration, adaptability, and a proactive mindset to promote our products and drive sales while representing the brand positively in all interactions.