Style Concierge: Fashion Sales & Customer Experience

H&M

Pasir Gudang

On-site

MYR 24,000 - 36,000

Full time

6 days ago

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Benefits offered by this job

Global employee discount

HIP – Incentive Program

Job summary

H&M in Malaysia is seeking a Sales Advisor to welcome customers, guide them through the store, and showcase our fashion range. You will share product knowledge, collaborate with the team to deliver superb service, and help keep the store inviting and well-stocked.

You’ll assist with opening/closing routines and represent the brand positively in every interaction. Ideal candidates bring customer service experience in fashion or retail, a passion for fashion, teamwork mindset, and a proactive,

Qualifications

Experience in customer service within fashion, retail, or similar fields.
Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
Thriving in collaborative and dynamic environments.
Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
Flexible and action oriented.

Responsibilities

Welcome customers, guide them through the store, and support them in finding what they need while showcasing our products.
Share fashion and product knowledge to help customers make informed choices.
Collaborate with the team to deliver exceptional service at every step of the customer journey.
Ensure the sales floor and back of house are well-stocked, organized, and inviting.
Support with opening and closing of the store.
Represent yourself and the brand positively during all customer interactions.