Retail Fashion Advisor — Elevate Customer Experience

H; Kuala Lumpur; On-site; MYR 45,000 - 62,000; Full time

Benefits offered by this job

Global employee discount

HIP program

Brand discounts

Local market perks

Job summary

H&M in Kuala Lumpur is seeking a Sales Advisor to welcome customers, guide them through the store, and help them find what they need while showcasing our products. You will share fashion knowledge, collaborate with your team, keep the sales floor stocked, and assist with opening and closing.

You will represent the brand positively in every interaction. This role focuses on delivering an exceptional in-store experience, driving sales, and contributing to a welcoming, sustainable shopping

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• And people who are…
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.

Responsibilities

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

Job description

H&M in Kuala Lumpur is seeking a Sales Advisor to welcome customers, guide them through the store, and help them find what they need while showcasing our products. You will share fashion knowledge, collaborate with your team, keep the sales floor stocked, and assist with opening and closing.

You will represent the brand positively in every interaction. This role focuses on delivering an exceptional in-store experience, driving sales, and contributing to a welcoming, sustainable shopping