Fashion Sales Advisor — Elevate In-Store Experience

H&M; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Global employee discount

Development opportunities

Job summary

H&M is seeking a Sales Advisor in Malaysia to create an outstanding customer experience. You will welcome customers, guide them in-store, and help them find products while sharing fashion knowledge and promoting the brand.

Join a dynamic store team and collaborate with colleagues to deliver exceptional service, keep the floor stocked and inviting, and support opening and closing procedures. You’ll represent the brand positively in every interaction.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.

Responsibilities

• Welcome customers and guide them through the store.
• Share fashion and product knowledge to help customers choose.
• Collaborate with the team to deliver exceptional service at every step of the journey.
• Keep the sales floor and back of house stocked, organized, and inviting.
• Support opening and closing of the store and represent the brand positively.

Skills

Customer service

Fashion knowledge

Team collaboration

Store technology

Learner mindset

Job description

H&M is seeking a Sales Advisor in Malaysia to create an outstanding customer experience. You will welcome customers, guide them in-store, and help them find products while sharing fashion knowledge and promoting the brand.

Join a dynamic store team and collaborate with colleagues to deliver exceptional service, keep the floor stocked and inviting, and support opening and closing procedures. You’ll represent the brand positively in every interaction.