Facility Officer

MYA-Appraisal Property Management Sdn Bhd; Penang; On-site; MYR 65,000 - 110,000; Full time

Job summary

JLL, a leading real estate services firm, seeks a facilities operations professional to manage site facilities, ensure service delivery per SLA, and coordinate with vendors and staff in Bayan Lepas, Malaysia. The role emphasizes preventive maintenance, safety, and regulatory compliance.

The ideal candidate has a Diploma in engineering or equivalent with experience in facilities or property management, and strong organizational and interpersonal skills to work with key client representatives.

Qualifications

• Min. Diploma in engineering, facilities management or related field.
• Experience working in building management is an added advantage.

Responsibilities

• Responsible for site facilities operation and deliver services per Client SLA.
• Establish and roll out Building Employment services procedures for site staff.
• Coordinate with in-house/contract vendors to meet SLA and safety standards.
• Plan and execute preventive maintenance and minor projects, ensuring quality and timeliness.
• Coordinate with stakeholders for smooth delivery of programs and procedures.
• Ensure compliance with governmental regulations and JLL audit programs.
• Emergency 24/7 call support and incident reporting with fault analysis.

Skills

Excellecent management

Interpersonal skills

Organisational skills

Education

Diploma in engineering

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

• Responsible for site facilities operation.
• Establish Building Employment services Operational procedures and roll out for site staff.
• Responsible for delivery of services in accordance with Client Management SLA.
• Ensure compliance with all governmental regulations.
• Initiate strategies to reduce the Building operation repair cost.
• Manage all in house/contract vendors to carry out the job as per SLA.
• Initiate and maintain Preventive Management Program.
• Responsible on the follow up BAC/AR closure as per SLA.
• Operation improvement. (To manage day to day operation and issues arise)
• Excute minor projects and coordinating with contractors/vendors.
• Manage the key client team representatives effectively to ensure that expected service levels are achieved.
• Build strong working relationships with key client representatives.
• Coordinate with stakeholders to ensure smooth delivery of programs and procedures.
• Procurement & Vendor Management: Review the service practices of in house/contractors to deliver quality work practices and documentation.
• Protect the health and safety of staff and others. Ensure compliance with JLL programs and audit programs.
• Plan and take responsibility for smooth operations of all Civil works pertaining to the facility 24/3 emergency call support and site attendance is required.
• Manage building scope and projects to ensure the quality and deliverables within the stipulated time.
• Develop and implement innovation programs and processes that reduce costs, increase productivity and savings.
• Achieve Key Performance Indicators and Service Level Agreement targets.
• Emergency Call Out Stand by 24*7 for all emergency call outs prepare incident reports.
• Coordinate appropriate action for rectification including preliminary analysis of fault.

Education and experience

• Min. Diploma in engineering, facilities management /or 5 years’ experience in facilities, property management, hospitality or related field.
• Experience working in building management will be an added advantage.

Skills and Competency

• Excellecent management and organisational skills, and good at meeting deadlines.
• Good Interpersonel skills.

Location

On-site –Bayan Lepas, Malaysia

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.