Facility Executive

The Coffee Bean & Tea Leaf®; Kuala Lumpur; On-site; MYR 61,000 - 95,000; Full time

Job summary

The Coffee Bean & Tea Leaf in Malaysia is seeking a friendly, capable Facility Executive to lead outsourced maintenance, asset management, and vendor coordination across cafés, HQ, and warehouse. You will establish schedules, review proposals, and ensure quality standards while aligning with operations teams.

With a BA/BS in a related field and at least 2 years in project or materials management, you will demonstrate strong leadership, multi-tasking, and effective communication with internal and

Qualifications

• BA/BS degree in Business Administration, Engineering, Architecture, or related field.
• Minimum 2 years' experience in project management or materials management.
• Strong leadership, communication, and coordination with internal and external parties.
• Ability to manage multiple priorities concurrently.

Responsibilities

• Assign outsourced contractors for ad-hoc and emergency repair and service at cafés, HQ, production and warehouse.
• Establish weekly reports on café touch-ups and maintenance tickets.
• Monitor and follow up on tickets to ensure timely updates and quality.
• Review proposals for technical work, cafe touch-ups and air-con maintenance.
• Coordinate with Ops on schedules and ensure spare units are ready when needed.

Skills

Leadership

Communication

Multitasking

Vendor Management

Microsoft Office

Education

BA/BS in Business Administration, Engineering, Architecture, or related field

Tools

Microsoft Office

Job description

The Coffee Bean & Tea Leaf is one of the world's largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore.

The Coffee Bean & Tea Leaf is on an inspiring journey to become the world's coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea - viewing every cup as an opportunity to impact someone's day.

Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.

Passion is contagious, and we've got a serious case of it. If you are just as passionate as we are, come join our Brew Crew!

We are seeking a friendly, curious, and passionate Facility Executive to help deliver a world-class coffee and tea experience. As a member of our Malaysia Brew Crew, you will have the opportunity to grow both personally and professionally.

Key Responsibilities

In this role, you will:

• Assign outsourced contractor for ad-hoc and emergency repair & service at cafés, HQ, Production & Warehouse which is not manageable by In-house Maintenance Team.
• Establish weekly report to provide timely status update, on café touch up, and maintenance ticket.
• Monitor & follow up ticket based on weekly report to provide timely status update, on café touch up, and maintenance ticket.
• Follow up & review proposal for technical, touch up & aircon that raise by cafe to ensure works meets our quality standards
• Coordinate with Ops on the schedule & also ensure a spare unit is ready for the café if the vendor cannot repair onsite and needs to return to HQ.

2. Preventive Maintenance - Outsources Team Management

• Assist in Preventive Maintenance in order to reduce machine breakdown maintenance cost.
• Review and monitor preventive maintenance schedule (3 months rolling calendar).
• Maintain and tracking of café service status.

3. Asset Management

• Tracking of the equipment or machines repair service and movement, and keeping cafés up to date on maintenance status.
• Ensure timely job completion for repair units.
• Establish a Database of vendors for repairs and services. This includes ensuring the contract and agreement are accurate and monitored.
• Streamlining Vendor for Maintenance- selecting the best service provider as key vendor while keeping alternative service providers as alternative or back up vendor (s).
• Ensure execution of the right process and or, update from time-to-time on processes or SOPs for asset management and maintenance related tasks.
• Timely upkeep of vendor list in the system (only maintain vendor who is active in the past 18 months).
• BA/BS degree in Business Administration, Engineering, Architecture, or related field.
• A minimum of 2 years' experience in project management / materials management.
• Strong leadership skills.
• Able to manage multiple priorities concurrently.
• Good communication and leadership skills and coordinate effectively with internal and external parties.
• Computer literate and proficient in Microsoft Office.

Performance & Rewards

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.