Executive, Authority Liaison

The Coffee Bean & Tea Leaf®; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

The Coffee Bean & Tea Leaf is seeking an Executive, Authority Liaison to coordinate, implement, and complete projects ensuring alignment with company strategy. Build relationships with government regulators, monitor permits and licenses, and drive project governance across multiple sites in Malaysia.

Candidate should hold a Diploma or Bachelor's in PM/Engineering and have 2–3 years of project management experience, with strong English communication and willingness to travel.

Qualifications

• Candidate should have at least a Diploma/Advanced/Higher/Graduate Diploma or Bachelor’s Degree in Project Management, Engineering, Construction/Development or equivalent.
• 2–3 years of project management experience is required.
• Experience dealing with Local Authorities (City Councils, TNB, SYABAS) is an added advantage.
• Proficient in MS Office and able to work with minimal supervision.
• Fluent in English and able to interact with stakeholders at all levels.

Responsibilities

• Coordinate with contractors and vendors and internal stakeholders.
• Manage Local Authorities requirements for fit-out plans and designs.
• Coordinate with Architects on site fit-out works for BP submissions.
• Oversee site fit-out works to align with timeline, budget and drawings; conduct regular inspections.
• Handle utility meter installations and terminations with providers.
• Oversee licensing and governance including licenses, permits and related approvals.
• Develop and maintain SOPs and governance-related policies.
• Escalate changes in cost or timelines beyond contractual limits and assess effects on business cases.
• Prepare monthly project reports for risks, issues, and financial tracking.
• Coordinate monthly project and post-project review meetings to ensure benefits realization.
• Act as liaison between internal and external stakeholders.
• Undertake additional project-related tasks as assigned.

Skills

English communication

Self-motivated

Travel willing

Team collaboration

Education

Diploma or higher in PM/Engineering

Bachelor's in PM/Engineering/Construction

Tools

Microsoft Office

Job description

The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore.

The Coffee Bean & Tea Leaf is on an inspiring journey to become the world’s coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea—viewing every cup as an opportunity to impact someone’s day.

Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.

Passion is contagious, and we’ve got a serious case of it. If you are just as passionate as we are, come join our Brew Crew!

Our Global Brew Crew is seeking an Executive, Authority Liaison to coordinate, implement, execute, control and completion of specific projects ensuring consistency with company strategy, business objectives, commitments, and goals. Build and maintain good relationship with government regulators, monitor and ensure all permits, license approval, standard, guidelines, ordinance rules and regulations to be obtained for a particular project to move forward as per schedule.

Key Responsibilities

In this role, you will:

• Coordinate with various contractors and vendors including internal stakeholders.
• Manage the Local Authorities requirement on fit-out plan and design matters for any new/renovation project.
• Coordinate with current or new Architect on site fit-out works for Building Plan (BP) submission to Local Authorities.
• Manage site fit-out works (or reinstatement works) to ensure it is accordance with project timeline, budget and approved drawings including regular site inspections.
• Handle utility meter installation and termination with relevant utility provider to ensure proper functionality i.e. Tenaga Nasional Berhad (TNB), State Water Meter Provider (Air Selangor, Syarikat Air Negeri Sembilan, Perbadanan Bekalan Air Pulau Pinang and etc).
• Be responsible on licensing and governance including business license application, renewal, permit, and other related licensing from local authority.
• Develop and maintain the Company’s current related SOPs and Policies in term of Governance.
• Escalate proposed changes to cost or timescale beyond contractual levels and checking for possible effects on the Business Cases.
• Prepare monthly project reports to ensure risks and issues are being tracked and mitigated/resolved and financial tracking on expenditure levels.
• Coordinate monthly project and post project review meetings to ensure benefits are realized with internal and external stakeholders.
• Being a liaison officer between internal and external stakeholders.
• Undertake any works related to projects assigned as and when required by superior or Project Leaders from time to time.
• Candidate with at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree in Project Management, Engineering, Construction/Development or equivalent.
• 2-3 years of working experience in project management field.
• Possess experience in dealing with Local Authorities i.e. City Councils, TNB, SYABAS etc. will be an added advantage.
• PC literate with knowledge in Microsoft Office Appliances.
• We encourage well-versed candidates in project arbitrage cycle.
• Good written and oral communication skills in English and ability to interact effectively with people at different levels.
• Self-motivated with a strong drive and ability to work with minimum supervision.
• Willing to travel regularly across project sites.

Performance & Rewards

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.