Facilities & Office Operations Associate

Cochlear; Kuala Lumpur; On-site; MYR 28,000 - 47,000; Full time

Job summary

Cochlear Malaysia is seeking a proactive Facilities Assistant to support reception, administration and facilities services at our Kuala Lumpur site. You will be the first point of contact for visitors and staff, helping maintain a welcoming and professional workplace.

Reporting to the Facility Manager, you will coordinate front desk tasks, procurement, vendor coordination and maintenance scheduling, contributing to smooth day-to-day operations at a fast-paced manufacturing and office environment.

Qualifications

• 2-3 years of relevant experience in administration, office support, facilities administration or a similar role.
• Diploma or Professional Certificate in Business Administration, Office Management, Facilities Management or a related discipline.
• Good organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
• Attention to detail, particularly in maintaining records, invoices and financial documentation.
• Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint and Outlook.

Responsibilities

• Reception & Front Office Management: Manage daily reception activities, welcome visitors, handle calls/enquiries, coordinate visitor access and mail.
• Facilities Administration: Coordinate season parking, access cards, onboarding/offboarding, and facilities service requests.
• Workplace & Facilities Coordination: Schedule cleaning, preventive maintenance, contractor access and permits, and other workplace arrangements.
• Procurement & Invoice Administration: Raise purchase requisitions, follow up on POs, verify invoices, process goods receipts, coordinate with vendors and finance.
• Vendor & Contract Administration: Support supplier onboarding, quotation requests, contract renewals and maintain vendor/license/contract records.
• Financial & Inventory Administration: Administer petty cash, receipts/reconciliations, monitor office supplies and replenishment.
• Documentation & Compliance: Maintain facilities records, trackers, SOPs and compliance docs; support audits.
• Reporting & Process Improvement: Prepare routine reports and drive improvements to administrative processes.

Skills

Microsoft Office

English & Bahasa Malaysia

Organisational Skills

Attention to detail

Time management

Reception management

Education

Diploma or professional certificate in Business Administration / Office Management / Facilities Management

Tools

Excel

Word

PowerPoint

Outlook

Job description

Cochlear Malaysia is seeking a proactive Facilities Assistant to support reception, administration and facilities services at our Kuala Lumpur site. You will be the first point of contact for visitors and staff, helping maintain a welcoming and professional workplace.

Reporting to the Facility Manager, you will coordinate front desk tasks, procurement, vendor coordination and maintenance scheduling, contributing to smooth day-to-day operations at a fast-paced manufacturing and office environment.