Facilities Cleaning & Compliance Manager

IGB Berhad; Kuala Lumpur; On-site; MYR 42,000 - 62,000; Full time

Job summary

Jora Malaysia seeks an experienced housekeeping professional to oversee daily cleaning operations and supervise contractors within buildings. You will inspect spaces for cleanliness and safety, prepare performance reports, and address tenant feedback while maintaining a high standard of hygiene.

The role requires coordination of billing/documentation and collaboration with service providers to improve efficiency and maintain a safe environment.

Qualifications

• At least high school, diploma, degree or certification in hospitality management, hotel management, or a related field may be preferred.
• Minimum of 3 to 5 years’ experience in housekeeping or cleaning services, with progressively increasing responsibilities.
• Certification in housekeeping management or related field may be beneficial.
• Understanding of cleaning techniques, equipment, and products.
• Knowledge of health and safety regulations related to cleaning practices.
• Attention to detail and a commitment to maintaining high standards of cleanliness.

Responsibilities

• Oversee and coordinate daily cleaning operations within buildings.
• Supervise and monitor contractors to ensure work is carried out according to agreed service standard.
• Conduct regular inspections of common area, facilities and public spaces to maintain cleanliness and hygiene.
• Ensure compliance with safety standards.
• Prepare operational reports and maintain documentation related to performance.
• Address and follow up on feedbacks or complaints from tenants and visitors.
• Prepare spreadsheets, handle invoicing, following up on Credit Notes and ensuring billing accuracy.
• Liaise with service provider on billing discrepancies and service-related documentations.
• Address and follow up on cleanliness related feedback or complaints from tenants.
• Support initiatives to improve operational efficiency and maintain a clean and safe environment within buildings.

Skills

Supervision

Facilities management

Communication

Contractor coordination

Health & safety

Education

Diploma or degree in hospitality

Certification in housekeeping

Job description

Jora Malaysia seeks an experienced housekeeping professional to oversee daily cleaning operations and supervise contractors within buildings. You will inspect spaces for cleanliness and safety, prepare performance reports, and address tenant feedback while maintaining a high standard of hygiene.

The role requires coordination of billing/documentation and collaboration with service providers to improve efficiency and maintain a safe environment.