FA Supervisor (Failure Analysis)

Inter Island; Kampung Baru Ulu Tiram; On-site; MYR 67,000 - 100,000; Full time

Job summary

Jora Malaysia is seeking an experienced Failure Analysis professional to supervise the FA team and lead investigations into customer complaints, defects and production issues. You will analyse defective plastic injection moulded parts and identify root causes using 5 Why, Fishbone, and 8D methods, working closely with Quality, Production, Process Engineering, Tooling and R&D.

You will review product dimensions, appearance and functional defects, analyse moulding parameters, coordinate testing,

Qualifications

• Experience leading a Failure Analysis team and investigations.
• Ability to coordinate testing, inspection and data analysis.
• Knowledge of CAPA and 8D reporting processes.

Responsibilities

• Supervise the FA/Failure Analysis team and daily activities.
• Lead investigation of customer complaints, defects and production issues.
• Analyse defective plastic injection moulded parts.
• Identify root cause using 5 Why, Fishbone, 8D methods.
• Collaborate with Quality, Production, Process Eng, Tooling and R&D.
• Review product dimensions, appearance and functional defects.
• Analyse injection moulding parameters (temperature, pressure, cycle time, cooling).
• Coordinate testing and inspection using measuring/analysis equipment.
• Prepare FA reports, 8D reports, CAPA and corrective action documentation.
• Recommend and monitor corrective/preventive actions.
• Follow up with Production/Engineering to ensure issues are resolved.
• Monitor recurring defects and drive continuous improvement.
• Support customer audits and technical discussions when required.
• Train and guide FA Technicians/Engineers.

Skills

Root cause analysis

Failure Analysis

Quality tools

Team supervision

Cross-functional collaboration

Data analysis

Tools

Measuring equipment

CAPA system

8D methodology

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Supervise the FA/Failure Analysis team and daily activities
• Lead investigation of customer complaints, defects and production issues
• Analyse defective plastic injection moulded parts
• Identify root cause using methods such as 5 Why, Fishbone, 8D
• Work closely with Quality, Production, Process Engineering, Tooling and R&D
• Review product dimensions, appearance and functional defects
• Analyse injection moulding parameters such as temperature, pressure, cycle time, cooling, etc.
• Coordinate testing and inspection using measuring/analysis equipment
• Prepare FA reports, 8D reports, CAPA and corrective action documentation
• Recommend and monitor corrective/preventive actions
• Follow up with Production/Engineering to ensure issues are properly resolved
• Monitor recurring defects and drive continuous improvement
• Support customer audits and technical discussions when required
• Train and guide FA Technicians/Engineers