F&B WAITER / WAITRESS

SENI PUJAAN SDN BHD; Malacca City; On-site; MYR 27,000 - 38,000; Full time

Job summary

Imperial Heritage Hotel Melaka invites applications for a front-of-house role in its hotel restaurant. You will greet guests, take accurate orders, and serve food and beverages while upholding our strict hospitality standards.

Responsibilities include seating guests, clearing and resetting tables, handling cash/credit, and ensuring a clean dining area compliant with health regulations. Prior hotel dining experience and excellent communication are highly valued.

Qualifications

• Experience in hotel restaurant, resort, or high-volume dining is preferred.
• Strong communication and friendly, patient manner required.

Responsibilities

• Greet customers and take accurate orders while maintaining a hospitable environment.
• Serve food and beverages and ensure timely delivery to tables.
• Maintain cleanliness of the F&B area and adhere to local health regulations.
• Assist with seating and reset tables for new guests, handling transactions when needed.

Skills

Customer service

Communication

Hospitality

Cash handling

Teamwork

Job description

Key duties include greeting customers, taking accurate orders, serving food and beverages, and maintaining a clean, sanitized dining environment while adhering to the hotel's strict hospitality standards.

Key responsibilities

Welcome guests, assist with seating, and create a warm, hospitable atmosphere

Set up tables before service, clear plates and glasses, and reset tables for new guests

Process guest transactions, handle cash/credit, and issue accurate receipts

Maintain a high standard of cleanliness in the F&B area and follow all local food safety and health regulations

About you

Prior experience in a hotel restaurant, resort, or high-volume dining establishment

Exceptional communication, a friendly demeanor, and the patience to handle guest complaints or special requests

Capacity to stand, walk, and carry heavy trays for extended periods

Willingness to work on rotating shifts, including weekends, public holidays, and early mornings or late nights

Imperial Heritage Hotel, the best hotel in Melaka, located on the vibrant streets of Jalan Merdeka, the strategic location of this Melaka hotel puts Melaka’s best tourist attractions, historical sites, shopping and entertainment within walking distance. Jonker Street, The Stadhuys, Baba Nyonya Heritage Museum, Christ Church Melaka, Malacca Clock Tower and many more tourist sites are just minutes away from The Imperial Heritage Hotel Melaka.

Imperial Heritage Hotel, the best hotel in Melaka, located on the vibrant streets of Jalan Merdeka, the strategic location of this Melaka hotel puts Melaka’s best tourist attractions, historical sites, shopping and entertainment within walking distance. Jonker Street, The Stadhuys, Baba Nyonya Heritage Museum, Christ Church Melaka, Malacca Clock Tower and many more tourist sites are just minutes away from The Imperial Heritage Hotel Melaka.