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GAYA CENTRE HOTEL in Sabah is seeking a capable F&B Outlet Associate to support daily operations, including setting up outlets, taking orders, serving meals and ensuring table cleanliness.
You will assist supervisors in training staff, managing stock, handling payments, resolving guest queries, organizing events, and maintaining the hotel's high standards of service and safety.
Your duties may include but not limited to setting up the outlet, taking orders, delivering meals and cleaning tables.
Handling billing and payments.
You will also be responsible to run the drinks preparation section of the kitchen.
To assist superior in overseeing the operations of one or more of the Hotel’s F & B Outlets.
To assist superior in managing staff and training new staff to ensure that they are performing their jobs correctly.
To assist superior ensuring the outlet runs in the most effective and efficient manner and ensuring the safety and comfort of staff and guests as well as ensuring guests satisfaction and Hotel’s standards are met.
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
Ensuring that all equipment used is in safe working order, checked regularly and any faults reported to management, ensure equipment is not used until safe.
Assist superior monitoring the restaurant’s cash flow and settling outstanding bills.
Resolving customer complaints in a professional manner.
Providing customer service by answering questions about menu items or suggesting items based on customer preferences.
Organizing and delivering events and functions to the required standards.
Ensure the proper image is being maintained by all team members with respect to grooming, uniform standards and personal hygiene.
You may also be assigned other administrative and/or operational duties from time to time by the Management.