F&B Team Lead – Service & Operations

Aloft Hotels; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Job summary

Aloft Hotels in Kuala Lumpur is seeking a dedicated hospitality professional to lead front-of-house and dining room operations. You will ensure team coordination, staff grooming, and readiness of service areas while upholding brand standards and guest safety.

This role reports to the hotel management team and requires a proactive, guest-focused approach. The position emphasizes teamwork, professional communication, and adherence to safety policies while delivering exceptional guest experiences

Qualifications

• High school diploma or G.E.D. required.
• Minimum 2 years related work experience.
• At least 1 year supervisory experience.

Responsibilities

• Ensure staff work as a team to deliver optimum service.
• Inspect grooming and attire; rectify deficiencies.
• Complete opening/closing duties and stock supplies.
• Monitor dining rooms for seating, service, safety, and guest wellbeing.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating staff.

Education

High school diploma or G.E.D.

Job description

Aloft Hotels in Kuala Lumpur is seeking a dedicated hospitality professional to lead front-of-house and dining room operations. You will ensure team coordination, staff grooming, and readiness of service areas while upholding brand standards and guest safety.

This role reports to the hotel management team and requires a proactive, guest-focused approach. The position emphasizes teamwork, professional communication, and adherence to safety policies while delivering exceptional guest experiences