Assistant Outlet Manager - Lead Restaurant Ops

Aloft Hotels; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Aloft Kuala Lumpur is seeking a Management-level professional to supervise restaurant operations, assist with menu planning, and maintain sanitation standards. This role supports servers, hosts, and shifts during peak periods while aligning with guest satisfaction goals.

Key responsibilities include training staff, coaching performance, and ensuring compliance with policies and budgets, while providing exceptional service and leadership in a dynamic hotel environment.

Qualifications

• High school diploma or GED with 4 years in F&B/culinary or related area.
• 2-year degree in Food Service/Hotel/Restaurant Management, Hospitality, Business Administration, or related major with 2 years in F&B.

Responsibilities

• Assist in managing the restaurant team and supervising daily shift operations.
• Provide exceptional customer service and supervise guest interactions to meet standards.
• Coordinate HR activities, training and coaching to improve performance.
• Ensure compliance with restaurant policies and budget goals.
• Open and close restaurant shifts and support department meetings.

Skills

Staff supervision

Customer service

Training

Budget management

Education

High school diploma or GED

2-year degree in Hospitality or related field

Job description

Aloft Kuala Lumpur is seeking a Management-level professional to supervise restaurant operations, assist with menu planning, and maintain sanitation standards. This role supports servers, hosts, and shifts during peak periods while aligning with guest satisfaction goals.

Key responsibilities include training staff, coaching performance, and ensuring compliance with policies and budgets, while providing exceptional service and leadership in a dynamic hotel environment.