F&B Supervisor - Elevate Service & Guest Experience

Care Luxury Hotels & Resorts; Pahang; On-site; AUD 50,000 - 70,000; Full time

Job summary

A luxury hotel and resort chain is seeking a Food & Beverage Supervisor to enhance service standards and guest satisfaction. Responsibilities include assisting in developing restaurant concepts, directly engaging with guests, and ensuring high professionalism among the staff. Candidates should have knowledge of food and beverage service, along with emergency procedures. This role is essential for maintaining quality service and guest interactions, contributing significantly to the dining experience within the hotel.

Qualifications

• Assists with service standards in restaurants.
• Maintains knowledge of features and services at the hotel.
• Possesses full knowledge of emergency procedures.

Responsibilities

• Assist in developing and implementing service standards.
• Continuously suggest and develop new concepts.
• Greet guests and check customer satisfaction.
• Respond promptly to guest concerns.

Job description

A luxury hotel and resort chain is seeking a Food & Beverage Supervisor to enhance service standards and guest satisfaction. Responsibilities include assisting in developing restaurant concepts, directly engaging with guests, and ensuring high professionalism among the staff. Candidates should have knowledge of food and beverage service, along with emergency procedures. This role is essential for maintaining quality service and guest interactions, contributing significantly to the dining experience within the hotel.