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Private Advertiser is seeking a dynamic Store Manager / Restaurant Manager to lead restaurant operations, elevate customer experience, and drive profitability in Malaysia. You will oversee daily functions, coach a high-performing crew, and ensure compliance with food safety and operating standards while implementing local marketing strategies to boost sales.
The role requires proven leadership, strong financial acumen, and the ability to manage inventory, reporting, and staff development.
Industry: Food & Beverage / Restaurant / Hospitality (popular Burger Chain)
We are looking for a dynamic and results-driven Store Manager / Restaurant Manager to lead restaurant operations, elevate customer experience, and drive profitability.
As the store captain, you will be responsible for overseeing daily restaurant functions, coaching a high-performing crew, ensuring compliance with food safety and operating standards, and executing local store marketing strategies to boost sales performance.
Team Leadership & Development: Lead, mentor, motivate, and manage the restaurant team to deliver exceptional hospitality and customer service. Handle scheduling, recruitment, and structured coaching to grow team members.
Operational Excellence: Ensure rigorous adherence to operating standards across quality, service, and cleanliness (QSCC) while optimizing internal control measures.
Sales & Profitability Growth: Drive store performance through active sales-building initiatives, cost control measures, and expense management.
Marketing & Community Engagement: Plan and execute local store marketing campaigns and implement group-level promotional initiatives.
Administrative & Inventory Control: Oversee accurate daily/winged/monthly reporting, administrative tasks, inventory control, safety, and security protocols.
Education: Diploma or Degree in Food Service, Culinary Arts, Business Management, Economics, or a related field.
Experience: Proven experience running and leading a food & beverage or retail restaurant business independently with an entrepreneurial mindset.
Strong leadership with natural coaching, delegation, and team-motivating capabilities.
Good financial acumen—capable of interpreting financial data and deriving practical action plans.
Proactive problem-solver with strong organizational and time-management skills.
Tech-Savvy: Computer literate and proficient in Microsoft Office applications.
Language Proficiency: Proficient in English and Bahasa Malaysia (knowing an additional dialect/language is an advantage).
Work Arrangement: Willingness to work on shifts, weekends, and public holidays.
Competitive salary package with performance-based incentives.
Clear career progression paths within a rapidly expanding F&B group.
Dynamic, energetic, and growth-oriented working environment.