Area Manager (F&B) Posting Date: 15 Oct 2026 | Close Date: 13 Jan 2027
Client Industry:
Korean-Asian buffet restaurant chain specialising in BBQ grill and hotpot dining.
Location:
Taman Putra Prima,Puchong
Key Responsibilities:
Financial Perspective
- Analyse trading areas and recommend investments or reinvestments to improve business results.
- Identify sales opportunities and set realistic monthly sales and expense targets.
- Manage budgets, P&L projections, cost controls and overall financial performance.
- Lead product launches and marketing campaigns to maximise sales.
Customer Perspective
- Analyse customer feedback and recommend improvements.
- Implement complaint recovery and customer engagement plans.
- Follow up with customers to rebuild confidence and loyalty.
Operations Perspective
- Ensure smooth outlet operations, consistent brand image and profitability.
- Conduct outlet visits and remote checks to ensure operational, halal and regulatory compliance.
- Monitor maintenance, quality, inventory and cash management.
- Guide Restaurant Managers/OICs in resolving issues and implementing improvements.
People Perspective
- Coach and develop outlet management teams to achieve performance and productivity targets.
- Build team engagement and commitment to business goals.
- Conduct briefings and training on products, campaigns, policies and procedures.
- Identify training needs and coordinate relevant development programmes.
- Monitor training, employee engagement and retention initiatives.
- Oversee performance reviews and address performance gaps.
Others
- Perform additional duties assigned by reporting superiors or the C-Suite.
Key Requirements:
- Professional Certificate/Diploma in Food & Beverage, Hospitality, Hotel Management or equivalent.
- At least 5 years of relevant working experience in F&B industry with a min. of 3 years spent in supervisory capacity in charge of the entire restaurant.
- Possess Food Hygiene Certification.
- Travelling to visit assigned outlets is a must.
- May require working on weekends and/or Public Holidays.
- Knowledge of using Microsoft Office applications.
- Able to write, read and speak English/national language.
- Possess hands‑on experience working with Point-Of-Sales (POS) system.
- Proficient in entire business process of operating and managing restaurants.
- Connected to the industry trends and understanding of the competitive landscape, operations and business strategy related to the industry is a requirement.
- Understand restaurant P&L and how it impacts top line (revenue) growth and bottom line target (profitability).
- Possess leadership qualities to lead, communicate and motivate team towards meeting/ exceeding expected goals and objectives.
Sub Specialization : Others;Any Type of Employment : Permanent Minimum Experience : 5 Years
Work Location:
Selangor