F&B Outlet Manager — Service & Ops Leader

Perdana ParkCity Sdn Bhd; Kuala Lumpur; On-site; MYR 56,000 - 100,000; Full time

Job summary

Perdana ParkCity Sdn Bhd in Desa ParkCity, Kuala Lumpur is seeking a hands-on F&B Outlet Manager to oversee daily operations of its new outlet. You will manage opening/closing, cash handling, stock reports, and ensure smooth service while leading a small team.

The ideal candidate has a Diploma in F&B Management with at least 5 years in F&B, including 2 years in a supervisory role. You must have strong English and Bahasa Malaysia communication and be willing to work six days a week at Desa

Qualifications

• Diploma in F&B Management or equivalent.
• Minimum 5 years in F&B operations; 2+ years as Outlet/Assistant Manager in kopitiam, kopi chain, coffee shop or casual local restaurant.
• Experience with vendors or central kitchen supplies.
• Strong written and verbal communication in English and Bahasa Malaysia; Mandarin/Cantonese an added advantage.
• Willing to work 6 days per week including weekends/public holidays; own transport.

Responsibilities

• Oversee day-to-day outlet operations: opening/closing, cash-up, banking, daily sales, and stock reports.
• Manage staff shift schedules, training, performance, attendance and leave arrangements.
• Handle daily food and beverage orders and deliveries; conduct monthly vendor reviews.
• Maintain food safety and hygiene standards; ensure readiness for inspections.
• Control costs within the approved OPEX; approve small purchases.
• Handle customer feedback and build relationships with regular customers.
• Keep POS menu, prices and modifiers current; perform end-of-day reconciliation and report issues.
• Prepare weekly management report covering sales, covers, labor, vendor issues, and incidents.
• Assist at other stations (counter, beverage, food prep, floor) as needed.

Skills

English & BM communication

Team leadership

Customer service

Vendor liaison

Education

Diploma in F&B Management

Tools

Vendor management

POS system

Job description

Perdana ParkCity Sdn Bhd in Desa ParkCity, Kuala Lumpur is seeking a hands-on F&B Outlet Manager to oversee daily operations of its new outlet. You will manage opening/closing, cash handling, stock reports, and ensure smooth service while leading a small team.

The ideal candidate has a Diploma in F&B Management with at least 5 years in F&B, including 2 years in a supervisory role. You must have strong English and Bahasa Malaysia communication and be willing to work six days a week at Desa