F&B Operations Lead – Multi-Outlet Travel Ready

SEN KEE FOOD TRADING SDN. BHD.; Shah Alam; On-site; MYR 29,000 - 38,000; Full time

Benefits offered by this job

OT/Allowances

Incentives

Training provided

Promotion potential

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking a capable individual to oversee daily operations across outlets, ensuring food preparation aligns with SOPs and delivering quality customer service.

The role requires travel between KL outlets, long hours, and collaboration with management to maintain safety, cleanliness, and efficiency. The ideal candidate holds a Diploma, has 1+ year in F&B, and can communicate in English, Bahasa Malaysia, and Mandarin.

Qualifications

• Possess at least a Diploma in any field and/or 1 year of related work experience.
• Strong background in F&B operations.
• Willing to travel to multiple outlets and work long hours.
• Good command of English, Bahasa Malaysia and Mandarin.

Responsibilities

• Ensure day-to-day operations and food preparation are carried smoothly in accordance with company SOP.
• Provide good quality services to customers.
• Ensure kitchen and seating area is conducive, safe and comfortable.
• Collaborate with management and AEON management.
• Keep work area clean and organized.
• Manage and monitor staff productivity and performance.
• Perform other job-related duties as assigned.
• Make sure sales & stock analysis tallies daily.
• Ensure all raw materials are of good quality before serving customers.
• Record and update halal matters (pest control & audit).
• Assist food safety audit and halal department.
• Attend to customer complaints and feedback to ensure satisfaction.
• Work according to shift and travel outlet to outlet as scheduled.

Skills

Leadership

Team player

Customer service

Detail-oriented

Verbal English

Bahasa Malaysia

Mandarin

Education

Diploma in any field

Job description

SEN KEE FOOD TRADING SDN. BHD. is seeking a capable individual to oversee daily operations across outlets, ensuring food preparation aligns with SOPs and delivering quality customer service.

The role requires travel between KL outlets, long hours, and collaboration with management to maintain safety, cleanliness, and efficiency. The ideal candidate holds a Diploma, has 1+ year in F&B, and can communicate in English, Bahasa Malaysia, and Mandarin.