F&B Administrative Coordinator | Operations & Reports

Shangri-La Hotel Kuala Lumpur; Kuala Lumpur; On-site; MYR 42,000 - 62,000; Full time

Job summary

Shangri-La Hotel Kuala Lumpur is seeking an organised administrator to support the Food & Beverage department. You will handle daily operations, maintain records, prepare reports, and coordinate with suppliers.

The role requires attention to detail, strong communication, and the ability to multitask in a fast-paced hotel environment. Collaboration with Finance, HR, and Operations is essential.

Qualifications

• Proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint.
• Knowledge of POS systems, inventory management systems, and reporting tools is an advantage.
• Strong organizational, planning, and multitasking abilities.
• Excellent verbal and written communication skills.
• Attention to detail with high accuracy.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Good analytical and problem-solving skills.
• Ability to build effective working relationships with internal and external stakeholders.
• Knowledge of food safety, hygiene, and operational compliance requirements is an added advantage.

Responsibilities

• Provide administrative support to ensure smooth daily operations of the F&B department.
• Maintain and update departmental records, reports, databases, and filing systems.
• Prepare daily, weekly, and monthly sales, inventory, and operational reports.
• Process purchase requisitions, purchase orders, invoices, and payment documentation accurately and on time.
• Coordinate with suppliers and vendors regarding orders, deliveries, pricing, and product availability.
• Monitor inventory records and assist in stock control, stocktaking, and reconciliation activities.
• Track food and beverage costs, wastage reports, and operational expenses.
• Support menu updates, pricing adjustments, and promotional activities.
• Schedule meetings, prepare meeting agendas and minutes, and follow up on action items.
• Manage departmental correspondence, including emails, phone calls, and internal communications.
• Assist with employee attendance tracking, scheduling, leave records, and other administrative documentation.
• Ensure all licenses, permits, certifications, and compliance documents are up to date.
• Liaise with Finance, Procurement, Human Resources, and Operations teams to support business requirements.
• Maintain confidentiality of operational, financial, and employee-related information.
• Ensure compliance with company policies, food safety standards, and regulatory requirements.
• Perform other administrative duties and special projects as assigned by management.

Job description

Shangri-La Hotel Kuala Lumpur is seeking an organised administrator to support the Food & Beverage department. You will handle daily operations, maintain records, prepare reports, and coordinate with suppliers.

The role requires attention to detail, strong communication, and the ability to multitask in a fast-paced hotel environment. Collaboration with Finance, HR, and Operations is essential.