F&B Admin & Operations Coordinator

Shangri-La Hotels (Malaysia) Berhad; Kuala Lumpur; On-site; MYR 33,000 - 61,000; Full time

Job summary

Shangri-La Kuala Lumpur is seeking an energetic and detail-oriented Administrative Assistant to support the Food & Beverage department. You will manage records, prepare reports, and handle procurement elements to ensure smooth daily operations.

The role requires a diploma or degree in business administration or hospitality, 1–3 years in admin, and strong Excel/Office skills. Join a premier hotel renowned for its hospitality and career growth opportunities.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Hospitality Management, F&B Management, or related field.
• 1 to 3 years of experience in administration, preferably in F&B or hospitality.
• Proficient in Microsoft Office applications.
• Knowledge of inventory, ordering, and reporting processes.

Responsibilities

• Provide administrative support to ensure smooth daily operations of the F&B department.
• Maintain and update departmental records, reports, databases, and filing systems.
• Prepare daily, weekly, and monthly sales, inventory, and operational reports.
• Process purchase requisitions, purchase orders, invoices, and payment documentation.
• Coordinate with suppliers and vendors regarding orders, deliveries, pricing, and product availability.
• Monitor inventory records and assist in stock control, stocktaking, and reconciliation activities.
• Track food and beverage costs, wastage reports, and operational expenses.
• Support menu updates, pricing adjustments, and promotional activities.
• Schedule meetings, prepare meeting agendas and minutes, and follow up on action items.
• Manage departmental correspondence, including emails, phone calls, and internal communications.
• Assist with employee attendance tracking, scheduling, leave records, and other administrative documentation.
• Ensure all licenses, permits, certifications, and compliance documents are up to date.
• Liaise with Finance, Procurement, Human Resources, and Operations teams to support business requirements.
• Maintain confidentiality of operational, financial, and employee-related information.
• Ensure compliance with company policies, food safety standards, and regulatory requirements.
• Perform other administrative duties and special projects as assigned by management.

Skills

Strong communication skills

Organizational skills

Multitasking

Stakeholder management

Education

Diploma or Bachelor's Degree in Business Administration or Hospitality Management

Tools

MS Excel

MS Word

PowerPoint

POS systems

Inventory management systems

Reporting tools

Job description

Shangri-La Kuala Lumpur is seeking an energetic and detail-oriented Administrative Assistant to support the Food & Beverage department. You will manage records, prepare reports, and handle procurement elements to ensure smooth daily operations.

The role requires a diploma or degree in business administration or hospitality, 1–3 years in admin, and strong Excel/Office skills. Join a premier hotel renowned for its hospitality and career growth opportunities.